Harsh Advani Email & Phone Number

Cambridge, Ontario, Canada

Cambridge, Ontario, Canada

Waterloo, Ontario, Canada

Brantford, Ontario, Canada

- Control inventory of 200+ items, assuring stock levels were accurate and up to date.- Receive and process all incoming merchandise shipments, ensuring the accuracy of supplier invoices.- Maintain the labeling and signage for a product on the sales floor and ensured the inventory counts were accurate.- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

Bangkok

Worked for a renowned import and export company. The company deals in fabrics and textiles with clients across USA, Mexico and countries across the American continent. I was responsible for the overall operation from procurement of goods to the delivery of goods with proper documentation to be sent to the clients.- Assessed and evaluated the company's procurement needs and goals, prepared and planned purchases, and implemented new procurement methods.- Processed all purchase orders, negotiated contracts and agreements with suppliers and customers, and developed precise delivery schedules.- Analyzed and coordinated the logistics for exporting $8M worth of goods to our international customers and ensured that they met all deadlines.- Managed and coordinated the logistics for exporting goods to our international customers.- Increased efficiency in the department by streamlining the process of tracking and managing documentation.- Identified cost-saving opportunities by reviewing supplier performance, resulting in a 8% reduction in overhead costs.- Responsible for maintaining relationships with key suppliers, vendors and customers.- Managed all banking logistics for export activities and prepare required documents and prepare special labels for brands and ensure adherence to all shipping schedule.- Successfully introduced CRM software to the company, which resulted in an 8% increase in sales.

Gurgaon, India

- Headed a team of 15+ Agents in Order Processing Department and ensuring they meet their defined quality targets.- Handled Day-to-Day operational activities.- Acted as collaborator between operations team and the end customer.- Handled customer’s escalation ,resolving customer issues catering a seamless customer experience.- Key responsible for the over all performance of the team.- Designed training modules, process structure ,quality check processes and measuring team performance.Process Forecasting.

Postgraduate Degree, Project Management

Postgraduate Degree, Logistics, Materials, And Supply Chain Management

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Education record