Harshita Goswami Email & Phone Number

London, England, Gb

London, Gb

London Area, United Kingdom

Advanced from a team member to manage customer queries, optimize budgets, and procurement processes, driving cost savings.Streamlined invoice processing and financial reporting across major delivery platforms.Currently handle inventory stock counts, waste clearing, and invoice management as a key operations team member.

Colchester, England, United Kingdom

Facilitated a vibrant environment for European students learning English.Organized cultural activities and language events, fostering cross-cultural communication

Noida, Uttar Pradesh, India

Managed 500+ OVO Energy accounts, improving data accuracy by 15% and client retention by 20% through financial reconciliation and detailed data analysis.Streamlined workflows and optimized operational systems using Amazon Connect, enhancing team productivity by 25%.Oversaw file transfers, managed external partner exchanges and collaborated on debt resolution processes.

Gurugram, Haryana, India

Managed CRM records and exceeded sales targets by £2000, contributing to a 50% team sales increase. Conducted 4-5 client video sessions daily, enhancing engagement.

Delhi, India

Supported executive leadership and office staff by managing operational workflow. Helping the operation team in making workers report on daily basis. Created databases and spreadsheets to improve inventory management and reporting accuracy.

New Delhi, Delhi, India

Contributed to efficient data entry processes, ensuring accuracy in information handling. Developed strong organizational skills and actively participated in day-to-day operational tasks. Aided in streamlining operations for enhanced productivity.

Master Of Science, Data Science, Distinction

Bachelor Of Science - Bs, Mathematics And Statistics

Completed a rigorous and comprehensive Bachelor of Science in Mathematics with Honours, showcasing a strong foundation in advanced.