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Harshith S is listed as O365 Engineer at Microsoft, a company with 189892 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Harshith S.
Harshith S previously worked as Information Technology Consultant 1 at Lumen Technologies and System Engineer at Tata Consultancy Services. Harshith S holds Bachelor Of Engineering - Be, Electrical And Electronics Engineering from East West Institute Of Technology.
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With over a decade of experience in Network Infrastructure Administration, Troubleshooting, and O365 Support, I am a detail-oriented and dynamic professional. My expertise lies in resolving complex technical issues that are escalated from the front-line support team. I have extensive experience in conducting in-depth troubleshooting of deployment issues related to office applications, office updates, and other customer-reported issues. This includes evaluating log files, debugging code, and conducting network traces to identify the root cause of the problem. I am well-versed in providing timely updates to customers on the status of their support cases, ensuring regular updates on the progress towards resolution within the defined timeline. Additionally, I have a proven track record of documenting technical solutions for complex issues, which can be used by other members of the support team for similar issues in the future. I am also experienced in mentoring and coaching junior engineers on the support team, enabling them to provide the best customer support and resolution.
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Bengaluru, Karnataka, India
Troubleshoot issues related to Office application installation, activation, authentication, and device registration. · Resolve device management issues for Intune-managed devices. · Address Key Management Service (KMS) and Multiple Activation Key (MAK) issues. · Troubleshoot issues related to deploying Office applications using System Center Configuration.
Bengaluru, Karnataka, India
Build and manage virtual machines and handle Incident Management tickets for issues like connectivity, memory, re-imaging, and adding/removing machines from Xen Desktop. · Provide Microsoft Exchange support for laptops/desktops, virtual machines, iPads, and Blackberries. · Train service desk technicians on Virtual Machines, Microsoft Exchange, and Mobile.
Karnataka, India
Maintain and troubleshoot computer peripherals such as printers. · Install and configure software for different applications and programs on computers. · Offer comprehensive technical support for computer systems, both hardware and software. · Install, configure, and troubleshoot various operating systems. · Address issues related to Windows updates and.
Bengaluru, Karnataka, India
Responsible for sending an incident notification as per the agreed process and following up withsupport teams for relevant updates and drive to resolution. Assist in Priority incident management process to ensure expedited resolution, root cause analysis,and transparent communication to team and stakeholders. Assist in Problem Management by identifying.
Bengaluru, Karnataka, India
Handling more than 1000 users and IT-related issues within SLA. User management in Active Directory. Basic Active Directory administration activities like creating and Managing users, Groups, andgiving access to shared resources. Using the Helpline Ticketing system and updating the tickets as per the SLA. Providing Permission for the Shared Folders..
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Quick answers generated from the profile data available on this page.
Harshith S works for Microsoft.
Harshith S is listed as O365 Engineer at Microsoft.
Harshith S is based in Bengaluru, Karnataka, India while working with Microsoft.
Harshith S has worked for Microsoft, Lumen Technologies, Tata Consultancy Services, Itc Infotech, and Dxc Technology.
Harshith S's colleagues at Microsoft include Tina Rellsve, Jonathon Thompson, Rosni Sharma, Louay Ja, and 刘艳云.
You can use AeroLeads to view verified contact signals for Harshith S at Microsoft, including work email, phone, and LinkedIn data when available.
Harshith S holds Bachelor Of Engineering - Be, Electrical And Electronics Engineering from East West Institute Of Technology.
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