Katherine Hart Email & Phone Number

San Francisco, California, US

San Francisco, California, US

Led the marketing data team through a period of transition to the data science organization

Boston, MA, US

• Led a new team of product analysts focused on the supply side of the business
• Developed new metrics and measurement frameworks for tracking ezCater’s supply side

San Francisco, California, US

• Led a team of 9 data scientists focused on mobile and business products
• Identified opportunity for business SKU price change, which became a core component of 2022 business strategy
• Managed all data science efforts for the mobile product including insights and analyses that grew mobile revenue
• Provided feedback and growth opportunities to team members leading to growth of team members into management and senior data science positions
• Developed new processes for project planning, annual planning, and tracking progress within team which was subsequently adopted by additional teams
• Piloted revamp of hiring processes which contributed to growth of the organization by 3x and the expansion of our intern program

San Francisco, California, US

• Led a team of 4 data scientists focused on growth and retention of core product
• Drove forward analysis of impact of COVID-19 on Dropbox business and reported results to senior leadership
• Reviewed and developed new initiatives for Plus and Professional SKUs and drove forward 2021 planning process and projections for these products

San Francisco, California, US

• Led user acquisition impact analysis of a price increase effort that resulted in over $100M in incremental revenue
• Found opportunity & drove optimization of checkout flows that led to $2M annually in incremental revenue
• Initiated a machine learning-based fraud prevention initiative that caught & blocked over 150k fraudulent transactions
• Analyzed A/B tests on web & mobile user flows
• Monitored trial conversion & retention rates

• Drove $10.2M in savings by running the quarterly SMS auction with external partners
• Ran tests on the effectiveness and deliverability of SMS notifications
• Monitored and reported on impact of notifications on user activity
• Increased incremental user impact of notifications & reduced costs by $3.8M by launching new partnerships
• Negotiated with partners to achieve parity on costs across products leading to a $0.8M win
• Managed SMS operations budget and projected annual costs

Cambridge, MA, US

• Managed and monitored 30+ marketing partnerships and $8M in annual revenue
• Developed and analyzed A/B tests for optimization of campaign structures and creative assets
• Defined and tracked all yearly and quarterly goals for partner traffic acquisition
• Prioritized and monitored all team projects, including audience targeting tests and new partner launches

Cambridge, MA, US

• Tested new campaign strategies on email and on display platforms such as Google Adwords and Facebook
• Created new content for email marketing and display advertising
• Implemented a formalized A/B testing process for email creatives that tripled click-through-rates

Towson, US

• Facilitated meetings to review trade and product regulation research and develop action plans for continued compliance with all relevant policies
• Researched all applicable federal and international regulations and compliance requirements
• Analyzed the cost-effectiveness of current and potential shipping methods and vendors
• Collaborated with other teams to optimize planning, sourcing, and importing processes
• Ensured export/import regulations are met for roughly 400 international shipments per year
• Coordinated the scheduling, clearance, and tracking of all international shipments with freight forwarders and customs brokers

US

• Initiated the organization's social media program and created social media profiles to be reviewed by the Board of Directors
• Developed a new way of tracking and pursuing payments from state and county assistance services that reduced financial losses by $500-1,000 per month
• Created employee and client surveys and collected survey data
• Managed client and donor database and processed donations
• Generated acknowledgement letters and responded to donor inquiries
• Assisted with the annual campaign and regular fundraising and awareness efforts

Pittsburgh, PA, US

• Taught a recitation of 28 graduate students for Intermediate Quantitative Methods
• Assisted students with data collection and utilizing the STATA analysis software
• Developed lesson plans and exercises on advanced statistical concepts
• Received a teaching review rating of 4.8 out of 5 from students

Washington D.C., DC, US

• Gathered market research regarding barriers to trade, trade regulations, and customs processes for trade specialists
• Provided analyses of market demand and opportunities in a variety of sectors and countries
• Collected and analyzed data on U.S. exports and projected exports
• Wrote summaries of trade law, product requirements, and market demand for foreign markets
• Represented the office and explained the agency's services at trade shows

Washington, DC, US

• Worked on research dossiers about U.S. relations with Europe for the Office of the Historian
• Developed a new way to concisely summarize and present the actions and challenges of previous U.S. ambassadors
• Voluntarily created summaries of U.S. economic relations and foreign markets
• Utilized many different research databases
• Edited short briefings and articles on occasion

Pittsburgh, PA, US

• Checked dictated letters and office notes for errors and mailed all letters
• Called insurance companies to verify coverage for patients
• Reviewed billing and reported any billing mistakes
• Typed all surgical procedures into a database
• Made appointments and called patients for appointment reminders
• Transferred old surgery slide images to a digital format

Pittsburgh, PA, US

• Searched through major archive databases and read through past findings on the subject matter
• Picked out important information and findings from a large number of resources
• Maintained a catalog of important primary and secondary resources
• Discussed project progress and presented research to Professor Hagerty

Master, Public And International Affairs; International Political Economy

Ba, Bs, History, Economics