Harveen Kaur Email and Phone Number

• Handle reception operations, including answering phone calls and directing inquiries, ensuring a high level of customer service and support• Manage and process all incoming and outgoing mail, faxes, and courier documents, ensuring accurate and timely delivery• Scan, photocopy, and organize important client documents (e.g., IDs, wills, powers of attorney, etc) in digital folders for quick retrieval of client files and legal documents• Retrieve property searches from various sources… Show more • Handle reception operations, including answering phone calls and directing inquiries, ensuring a high level of customer service and support• Manage and process all incoming and outgoing mail, faxes, and courier documents, ensuring accurate and timely delivery• Scan, photocopy, and organize important client documents (e.g., IDs, wills, powers of attorney, etc) in digital folders for quick retrieval of client files and legal documents• Retrieve property searches from various sources like Land Title and BC Assessment, assisting in legal document preparation• Prepare files for assignments and assist with bank deposits, document handling, and filing, contributing to smooth office operations• Order office supplies and manage inventory, ensuring resource availability and perform basic bookkeeping Show less

• Collaborate with a diverse team to maintain accurate patient records, requiring strong attention to detail and organization• Assists in managing inventory and ordering supplies, demonstrating meticulous data tracking and management skills• Utilize effective communication to interact with patients, addressing their concerns, filling their medications and providing information on medications

1. Document Preparation and Meeting Facilitation:• Collaborated with HR Client partners and Managers to develop comprehensive documents for displacement meetings, ensuring a smooth and organized process• Conducted displacement meetings, providing essential support to displaced employees for a seamless transition.2. Grievance Handling and Database Management:• Played a key role in addressing over 200 grievances by supporting Client Partners in crafting step 1 and step 2 grievance… Show more 1. Document Preparation and Meeting Facilitation:• Collaborated with HR Client partners and Managers to develop comprehensive documents for displacement meetings, ensuring a smooth and organized process• Conducted displacement meetings, providing essential support to displaced employees for a seamless transition.2. Grievance Handling and Database Management:• Played a key role in addressing over 200 grievances by supporting Client Partners in crafting step 1 and step 2 grievance responses• Proficiently recorded diverse grievances, demonstrating precision in inputting relevant information into the grievance database• Successfully closed more than 50 grievance and investigation files within the HR database, showcasing efficiency in file management.3. Forms Management and Reimbursement Processing:• Managed a high volume of 300 paper forms and 100 online forms for nurses' registration fee reimbursement, guaranteeing accurate logging and identification of incorrect submissions.• Ensured meticulous handling of paperwork, contributing to a streamlined process for reimbursement verification.4. Displacement Process Support:• Provided valuable advice, support, and education on the displacement process to Managers, Union representatives, and displaced/bumped employees exercising their Collective Agreement rights• Researched, analyzed, and presented bumping options to affected staff based on seniority, skill set, and abilities, aligning with the parameters set in the Collective Agreement.5. Diverse Work Environments:• Thrived in a dynamic work environment by working across various locations, including Surrey, Abbotsford, New Westminster, etc• Successfully navigated and contributed in diverse work settings, gaining exposure to different practices and work environments• Established and maintained effective working relationships with professionals across various offices, facilitating productive collaborations Show less

• Analyzed resumes and phone screened more than 100 candidates for the photographer and customer service representative positions.• Promoted mental well-being of employees by creating posters on mental health resources available, organizing a meditation session and a workshop on tips to improve mental health among other initiatives.• Improved communication skills by working at the company's pop-up shops at Convocation ceremonies of different universities.• Assisted in organizing the… Show more • Analyzed resumes and phone screened more than 100 candidates for the photographer and customer service representative positions.• Promoted mental well-being of employees by creating posters on mental health resources available, organizing a meditation session and a workshop on tips to improve mental health among other initiatives.• Improved communication skills by working at the company's pop-up shops at Convocation ceremonies of different universities.• Assisted in organizing the End of Year Wrap-Up Party, which was a success.• Organized all events that happen at each school the whole year round on an Excel Spreadsheet. Show less

• Assist customers in locating certain apparel items• Dealing with all kinds of customers helped me develop good communication skills• Work in teams and independently to reach company goals and provide exceptional customer service• Help customers not only in the clothing department but also in other areas• Respond to calls from customers regarding product availability and trained employees which helped develop leadership skills

• Demonstrated CUTCO Cutlery to personal network, resulting in a referral base• Mastered the skills of product presentation, value creation, and order taking• Attended weekly team meetings to improve skills• Gained experience conducting zoom meetings and learned valuable phone skills

• Accurately processed debit and cash transactions• Interated with customers in a professional and courteous manner• Worked in a team of three which helped to develop interpersonal skills