As a Step-up Lead at Amazon, I bring extensive training and leadership qualities with experience in managingteam, customer service, microsoft excel, outlook and delivering exceptional service while leveraging my skills inmetrics, data analysis, and effective communication with all associates. I excel in teamwork, time management,and thrive under pressure with a strong background in customer service, I am adaptable and adept at fosteringcollaborative environments.I have developed strong skill in customer service, office administration, customer engagement, and time management, which I applied in my previous roles as a Shift Team Lead at Tesco and a Sortation Operator at Lidl GB. I am passionate, cross-functional, creative, and result-driven, and I enjoy exploring cars, music, and travelling in my free time.