I am a proven learning and development leader, program manager, and people leader with over five years of direct organizational development experience. I possess a unique skill set in organizational leadership, process improvement, content development, and team collaboration. I thrive in fast-paced environments were innovation, creativity, and data-driven results are paramount. SKILL SETS Learning and Development & Program Management: Strategic Planning & Project Implementation | Curriculum Design & Development | KPI Metrics Analysis & Reporting | Content Development | Onboarding & Training | Customer Relationship Development | L&D Research & Best Practices Technical:MS Excel | LMS (Tovuti, Canvas, Blackboard) | CRM (HubSpot & Salesforce) | Zendesk | Asana | G Suite | Zoom | Slack | Canva Business, Communication, & Leadership: Data Analysis | Project Management | Process Improvement | Software Implementation | Cross-functional Team Leadership | Coaching | Employee Development | Conflict Resolution | Problem Solving | Adaptability