Daniel H. Email & Phone Number

Melbourne, Victoria, Australia

Data entry

Australia

Conducted research as to how children learn and constructed lesson plans around their skill level.

Bendigo, Australia

- Analyzed inventory and identified leading process improvement initiatives within multiple outlets offering gaming, bars, hotels, restaurants and banquets. - Conducted effective team management ensuring smooth operations, team moral and customer satisfaction.Key Achievements:- Managed operations through during the 'Blues and Roots' festival achieving additional revenue of 30%.- Negotiated reupholstering agreement of outdoor furniture

Melbourne

As Venue Supervisor at Crown Resorts, I conducted stock analysis to find out areas for improvement. I also prepared reports with problem statements and solutions along with an implementation plan. Key Achievements:- Selected as stock controller and procurement officer reducing wine wastage by 80%. - Reduced stock on hand by creating new exiting beverages/cocktails for weekend promotions.

Melbourne

As Higher Duty Leader at Crown Resorts, I was responsible for following up staff and customer issues and complaints during service hours. I also worked with health inspectors on a weekly basis to ensure health and safety compliance. Responsible for team management regarding section allocations and driving procedure. Key Achievements:- Helped facilitate a workflow restructure through venue renovation. - Created cocktail promotions increasing weekend cocktail sales by 10%

Melbourne, Australia

Provided outstanding customer service and unparalleled bar sales. Key Achievements:- 3x sales promotional winner for Wild Turkey and Heineken- Nominated Service Leader

Bachelor Of Commerce - Bcom, Banking, Corporate, Finance, And Securities Law

Activities and Societies: Member of the Association of Financial AdvisersInvestment and business analysis using financial modelling.

Bachelor Of Property And Real Estate, Wealth Management

Activities and Societies: Member of the Australian Property InstituteConducting economic and property related research to determine.

Agents Representative, Real Estate

Qualified to operate as a representative to a licensed agent

Certificate Iv, Frontline Management

12 month course applied at Crown Resorts focusing on: - Team Management - Personal Development - Event Planning

Certificate Iv, Occupational Health And Safety

Activities and Societies: - Legislation - Hazard identification - Risk Management5 Day course required for Crown employed Health.

Certificate Iii, Hospitality

Activities and Societies: - Cafe's - Banquets (Crown Palladium) - Bars - RestaurantsTraineeship involved a 3-month rotation around 4 types.