Hayley Daniel Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Portfolio lead for the Travel, Services and Lifestyle partners in the Coalition Partners team. Managing the strategy for partners such as Uber, Avis & Budget, THL, HOYTS Rewards and more.

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

- The facilitation of famil programs, supplier incentives and commercially led product training opportunities including concept and collateral creation, execution and wrap up reporting.- Consumer marketing campaign management and product review to ensure consistency and grammatical accuracy for print and online executions.- Agent network communication.

Sydney, Australia

- Manage Tourism Australia’s 12 key markets for ATE18 and ATE19.- Managed the buyer delegates for ATE18 – approximately 700 pax (includes customer service, registration assistance, hotel management and more).- Worked directly with the Distribution team to secure new and existing sellers of Australian tourism to trade events from around the world.- Project.

Sydney, Australia

Sydney, Australia

• Communicating effectively with clients to ensure their events run smoothly, working independently and in a team environment. As a Workforce Leader I was part of an elite group of 10 workers in NSW to manage a team of.
• Coordinating staff at major events
• Assisting all clients with ensuring the smooth running of their events
• Liaising with all staff, clients and patrons throughout the organisation and execution of eventsSome of the events I worked on include:Fine Food AustraliaNight Noodle MarketsBloody Long WalkJP Morgan Corporate.

University Of Technology, Sydney

Event Workforce is the world leading placement agency of Generation Y to clients in the event, sport and entertainment industries. This year I am the EW Uni Rep at University of Technology, Sydney. This highly regarded leadership role provides me with the opportunity to build my skills and experience within the events industry and help students on campus.

Sydney, Australia

To provide great customer service to tourists visiting Sydney, and advising them of the best attractions and things to do in and around the city. My roles include:Up-sellingAssisting all customers with their enquiries and complaints (including operational procedures)Answering phone calls and emailsMeeting sales targets daily

Sydney, Australia

In this position I was responsible for auditing our accounts to find unclaimed and unpaid debts from operators. Throughout this position I became somewhat proficient in MYOB software, recovering approximately $100,000 worth of suspense and unpaid invoices.

Orlando, Florida Area

In my role at The Walt Disney Company in Orlando, Florida, customer service was the main priority. This was achieved through the benchmarks, of what the company calls the 4 key basics: safety, courtesy, show and efficiency. By understanding these benchmarks and how to implement them through everyday life as a Walt Disney World cast member, customer service.

Epping, NSW

As head waitress at this fine dining Italian restaurant I undertook somewhat of a leadership role. One of my main tasks was to supervise and train new staff to ensure a high level of service was achieved.Some of my other roles in this position of head waitress included liaising between kitchen staff and front of house, waiting on functions of up to 60.

Bachelor Of Management, Tourism

Activities and Societies: UTS Netball Club- 2013 to 2016 UTS Sport and Exercise Society- 2015 - 2017 Completed a Bachelor of Management in.

Education record