Heinrich Boonzaier Email & Phone Number

Johannesburg, Gp, Za

Johannesburg, Gp, Za

This role focusses on Security Incident Management and Vulnerability Management as a Service.I am still very involved with my previous team as I provide input and assistance where required.

Bedfordview, Johannesburg

This role required monitoring endpoint protection solutions for threats and attacks, and looking for and resolving issues related to outdated AV definitions and malfunctioning AV components.This role also involved deploying new AV environments as well as upgrading and migrating existing environments to cloud-hosted solutions for the same products or migrating to different products entirely.This role also entailed the deployment and management of Vulnerability Management as a… Show more This role required monitoring endpoint protection solutions for threats and attacks, and looking for and resolving issues related to outdated AV definitions and malfunctioning AV components.This role also involved deploying new AV environments as well as upgrading and migrating existing environments to cloud-hosted solutions for the same products or migrating to different products entirely.This role also entailed the deployment and management of Vulnerability Management as a Service (VMaaS) solutions, used to identify and mitigate vulnerabilities in software, network appliances as well as vulnerabilities related to misconfigurations.In this role I also temporarily stood in as Security Incident Manager, where the processes and procedures were observed to ensure that the appropriate security incident responses were applied.This role also introduced me to managing policies for ZScaler, a Zero-Trust solution that was implemented.As Technical Team Lead, I provided guidance to the rest of my team on the day-to-day operations and I was permanently on call for SOC analysts who form part of 24/7 monitoring operations, ready to assist them with the appropriate security incident responses when they detected threats and attacks.Products included:Symantec Endpoint ProtectionSymantec Endpoint Security CompleteMcAfee Endpoint SecurityTrend Micro OfficeScanESET File Security/Endpoint AntivirusKasperskyF-Secure Endpoint ProtectionF-Secure VMaaSZScaler Secure AccessZScaler Internet AccessSophos Central Show less

This role required monitoring endpoint protection solutions for threat and attacks, and looking for and resolving issues related to outdated AV definitions and malfunctioning AV components.This role also involved threat-hunting in the event of compromises/breaches to determine the point of entry, the extent of the damage caused as well as steps to follow to remediate threats and close down points of entry.This role also involved deploying new AV environments as well as upgrading… Show more This role required monitoring endpoint protection solutions for threat and attacks, and looking for and resolving issues related to outdated AV definitions and malfunctioning AV components.This role also involved threat-hunting in the event of compromises/breaches to determine the point of entry, the extent of the damage caused as well as steps to follow to remediate threats and close down points of entry.This role also involved deploying new AV environments as well as upgrading and migrating existing environments to cloud-hosted solutions for the same products or migrating to different products entirely.This role also entailed the deployment and management of Vulnerability Management as a Service (VMaaS) solutions, used to identify and mitigate vulnerabilities in software, network appliances as well as vulnerabilities related to misconfigurations.Products include:Symantec Endpoint ProtectionSymantec Endpoint Security CompleteMcAfee Endpoint SecurityTrend Micro OfficeScanESET File Security/Endpoint AntivirusKasperskyF-Secure Endpoint ProtectionF-Secure VMaaS Show less

This role required monitoring endpoint protection solutions for threats and attacks, and looking for and resolving issues related to outdated AV definitions and malfunctioning AV components.Products include:Symantec Endpoint ProtectionMcAfee Endpoint SecurityTrend Micro OfficeScanESET File Security/Endpoint AntivirusKaspersky

Eoh, Business Park, Osborne Lane, Bedfordview, Gauteng

Support Desk FCR to assist with troubleshooting and resolution remotely.This role consisted of accepting calls from the standard helpdesk that related to technical issues that could be resolved while the user is on the line. This is termed First Call Resolution (FCR).

Vodacom Heidelberg

Troubleshooting and resolving problems on customers' cell phones. Maintaining computers and networking systems within the store.

Comptia A+ And N+

Education record