An inspirational and dynamic proven leader, currently responsible for leading retail field operations. Additionally, I have responsibility for strategy direction including project leadership for transformation plan, people plan, sale plan, coaching, training and development, colleague induction programme, operationalising concepts and leading our store closure programme ensuring colleague engagement and wellbeing is priority. Specialist in coaching people to grow capability, performance and confidence. Leading change and coaching others to accept change with a growing mind-set. Passionate about personal and professional achievement and enjoy coaching people who are serious about their success and want to develop. With over 25 years experience working with Senior Leaders in Retail Field Management, Retail Operations and Retail HR. I am a dedicated individual who takes pride in my work, working to the highest of standards and adopting a growth mind-set to continuously improve. I am qualified Coach with an ILM level 7 Diploma in Executive Coaching & Mentoring as well as many other professional qualifications Inc. FAA level 2, first aid for Mental Health (RQF).Areas of expertise:Developing business strategy with tangible measure, Leadership and Management Coaching, Talent Management, Employee Engagement, Business & Cultural change, Employee Relations, driving results through an engaged workforce Key Strengths:- Experienced in leading people through performance coaching - High level of emotional intelligence to build strong genuine relationships- Colleague engagement to drive a high-performance culture, galvanising others to achieve extraordinary results utilising their unique talents - Leads the strategic direction and continual development of processes, systems and ways of working that will continually meet the needs and ambition for excellence through people- Strategic and Operational planning working cross functional in a global organisation with the ability to see the bigger picture.- Responsible for Leading projects to continuously seek opportunities to grow business and people- Results orientated, supporting business and people priorities