Senior Customer Success Manager
Current
Dec 2024 - Present
AeroLeads people directory · profile
Heather Mcgrew Email & Phone Number
Senior Customer Success Manager
at
nCino, Inc.
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Success Manager
Location
Salt Lake City Metropolitan Area, United States, United States
Company size
Who is Heather Mcgrew? Overview
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Quick answer
Heather Mcgrew is listed as Senior Customer Success Manager at nCino, Inc., a company with 1028 employees, based in Salt Lake City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Heather Mcgrew.
Heather Mcgrew previously worked as Customer Success Manager at Ncino, Inc. and District Manager at Adp. Heather Mcgrew holds Bachelor'S Degree, Hospitality Administration/Management from Georgia Southern University.
Company email context
Email format at nCino, Inc.
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nCino, Inc.
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Profile bio
About Heather Mcgrew
Heather Mcgrew is a Senior Customer Success Manager at nCino, Inc..
Current workplace
Heather Mcgrew's current company
Company context helps verify the profile and gives searchers a useful next step.
Ncino, Inc.
9 roles
Heather Mcgrew work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Dec 2022 - Dec 2024
District Manager
Aug 2021 - Nov 2022
Associate District Manager
Sep 2020 - Aug 2021
Business Development Representative
Sep 2019 - May 2020
University Development Representative
Dec 2018 - Jul 2019
Commercial Account Executive
Jun 2015 - Nov 2018
Server
- Ensured friendly and timely interaction with guests and team members
- Had a strong knowledge of menu items, anticipated the guests needs, used suggestive selling
- Responded urgently and appropriately to guests’ questions, concerns, and requests
- Used proper cash handling procedures, ensured guests’ return
Oct 2013 - May 2015
Summer Intern
- Greeted guests and completed the check in/out process, including input and retrieval of information in Marriott’s FOSSE system, processed proper form of payments
- Demonstrated thorough knowledge of hotel and local area to answer guest questions and inquiries, constantly multi-tasked, handled all phone traffic and redirected to correct extensions
- Fielded guest complaints, conducted research, resolved, and negotiated solutions for guest satisfaction
- Maintained constant and harmonious intra and interdepartmental communication, passed messages, memos, and information between the departments and/or guests
- Worked alongside Sales for department projects and ensured all group and reward members’ were blocked correctly
- Turned first-time guests into life-long rewards members, effectively performed additional tasks in support of the business
May 2014 - Sep 2014
Team & coworkers
Colleagues at nCino, Inc.
Other employees you can reach at ncino.com. View company contacts for 1028 employees →
KB
Kerry Berntsen
Colleague at Ncino, Inc.
Greenville, New York, United States, United States
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KP
Kegan Paciolla
Colleague at Ncino, Inc.
Wilmington, North Carolina, United States, United States
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JP
Jon Perry
Colleague at Ncino, Inc.
Wilmington, North Carolina, United States, United States
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HS
Hayley Smith
Colleague at Ncino, Inc.
Salt Lake City Metropolitan Area, United States
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TW
Tingting Wu
Colleague at Ncino, Inc.
Midvale, Utah, United States, United States
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JS
Jacqueline Stott
Colleague at Ncino, Inc.
Johannesburg Metropolitan Area, South Africa
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JW
Jesse Williamson
Colleague at Ncino, Inc.
Provo, Utah, United States, United States
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MC
Melvina Cunjamalay Fcca Mcbi
Colleague at Ncino, Inc.
Greater Toronto Area, Canada, Canada
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SS
Sarabjeet Singh
Colleague at Ncino, Inc.
Ottawa, Ontario, Canada, Canada
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BW
Bobbie Warthman
Colleague at Ncino, Inc.
Wilmington, North Carolina, United States, United States
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Kerry Berntsen
Colleague at Ncino, Inc.
Greenville, New York, United States, United States
View →
KP
Kegan Paciolla
Colleague at Ncino, Inc.
Wilmington, North Carolina, United States, United States
View →
JP
Jon Perry
Colleague at Ncino, Inc.
Wilmington, North Carolina, United States, United States
View →
HS
Hayley Smith
Colleague at Ncino, Inc.
Salt Lake City Metropolitan Area, United States
View →
TW
Tingting Wu
Colleague at Ncino, Inc.
Midvale, Utah, United States, United States
View →
JS
Jacqueline Stott
Colleague at Ncino, Inc.
Johannesburg Metropolitan Area, South Africa
View →
JW
Jesse Williamson
Colleague at Ncino, Inc.
Provo, Utah, United States, United States
View →
MC
Melvina Cunjamalay Fcca Mcbi
Colleague at Ncino, Inc.
Greater Toronto Area, Canada, Canada
View →
SS
Sarabjeet Singh
Colleague at Ncino, Inc.
Ottawa, Ontario, Canada, Canada
View →
BW
Bobbie Warthman
Colleague at Ncino, Inc.
Wilmington, North Carolina, United States, United States
View →
1 education record
Heather Mcgrew education
FAQ
Frequently asked questions about Heather Mcgrew
Quick answers generated from the profile data available on this page.
What company does Heather Mcgrew work for?
Heather Mcgrew works for nCino, Inc..
What is Heather Mcgrew's role at nCino, Inc.?
Heather Mcgrew is listed as Senior Customer Success Manager at nCino, Inc..
Where is Heather Mcgrew based?
Heather Mcgrew is based in Salt Lake City Metropolitan Area, United States, United States while working with nCino, Inc..
What companies has Heather Mcgrew worked for?
Heather Mcgrew has worked for Ncino, Inc., Adp, Salesforce, Grand Canyon University, and Mohawk Industries.
Who are Heather Mcgrew's colleagues at nCino, Inc.?
Heather Mcgrew's colleagues at nCino, Inc. include Kerry Berntsen, Kegan Paciolla, Jon Perry, Hayley Smith, and Tingting Wu.
How can I contact Heather Mcgrew?
You can use AeroLeads to view verified contact signals for Heather Mcgrew at nCino, Inc., including work email, phone, and LinkedIn data when available.
What schools did Heather Mcgrew attend?
Heather Mcgrew holds Bachelor'S Degree, Hospitality Administration/Management from Georgia Southern University.
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