Heather Ahern Email & Phone Number

Chicago, Il

Chicago

•Assist, create and implement business development and marketing initiatives•Proposal development and support, and market research for blind pitching•Assist in development and support of client development goals and priorities •Assist in development of new opportunities to increase visability of partner and team•Identify and assist in management of market-facing opportunities, including networking events, targeted sponsorships, and client seminars and webinars•Encourage, advise and support efforts by partner and team to improve client service•Participate in partner efforts to build marketing and business development infrastructure and improve internal processes to increase efficiency and effectiveness for partner and team•Coordination and implementation of litigation support for attorneys and paralegals•Correspond and interact directly with claims professionals and their insureds regarding problem solving issues including billing and/or any other non-billing related issues•Team member on two Six Sigma initiatives•Legal complaint hotline gatekeeper for a for a national not-for-profit organization•Management of client/firm extranets and supervise secretaries on the maintenance and daily document loading of the extranets•Collections of partner A/R ($11 million in FY2012) through client contact including: investigating circumstances of non-payment; negotiating and resolving conflicts; analysis of A/R to surface potential collection issues; and, expediting payment•Project manager for distribution of yearly publication (3,000 mailings)•Extensive domestic and international travel planning (200 to 400 legs per year)•High degree of integrity including ability to successfully deal with sensitive or confidential information•Execllent ability to exhibit poise, composure and confidence when confronting stressful/high-pressure situations; ability to understand emotional intelligence and adjust accordingly; ability to influence/negotiate in a professional manner

Chicago, Il

•Independent preparation of correspondence and litigation documents•Research•Assisted with marketing and business development initiatives•Travel planning and coordination•Monthly report organization

Phoenix, Arizona Area

• Independent preparation of pleadings, discovery and correspondence• Heavy client contact• Billing entry• Opening/closing files• File organization

Chicago, Il

•Independent preparation of personal injury, med-mal and products liability pleadings, discovery, correspondence, docketing•Trial preparation and assistance – including courtroom assistance•File preparation, organization and maintenance•Heavy client contact, witness preparation and investigation

Downers Grove, Il

Legal Secretary:•Independent preparation of corporate, divorce, real estate, bankruptcy and probate documents•File MaintenanceBookkeeper:•Monthly bank reconciliation for numerous accounts (signatory on all)•Accounts receivable•Accounts payable•Monthly, quarterly, yearly tax document preparation•Payroll•Monthly, quarterly, yearly statistic preparation

Education record

Education record