I'm a volunteer for The Underdog Family 501(c)(3) Non-Profit. Our mission is simple: We cultivate a stronger community by highlighting the gems within it. The Underdog Family partners with local businesses to boost their digital footprint and amplify their reach. We empower members of our Family by organizing mission-driven initiatives to inspire positive change. Our vision is to create a collaborative network with a common goal of everyone having an equal opportunity to succeed.BUSINESS SERVICESWe pair small business owners with professional resources from our volunteer team to increase their digital footprint and broaden their reach. Web design, social media optimization, online ordering integration, and professional photography are just a few of the ways we would love to help your small business.COMMUNITY OUTREACHWe organize events and initiatives designed to celebrate our diversity and integrate community members from all walks of life. Park improvement days, free lunches for community heroes and celebrations for partner launches are just a few of the ways we uplift our community.If you want to get involved as a volunteer, please reach out!

• Enhanced the dining experience by ensuring each guest received immediate, personalized and professional attention• Established rapport with customers to ensure that they were enjoying their meals and took action to correct any necessary problems• Prepared tables, laid out napkins and utensils, refilled condiments and completed other preparation• Demonstrated understanding of cuisine, wine, alcohol, and food-preparation to guarantee guest satisfaction within an upscale atmosphere

Collaborated with the Executive Director to create posters for eventsEffectively communicated about design material and informationCompleted designs well before deadlines to ensure satisfactionConstantly learned new skills in Adobe CCKept OTCA brand consistent throughout all projects

• Accurately answered and conveyed information to residents/guests• Communicated with co-workers and supervisors in an effective manner• Handled incoming calls and routed them appropriately• Politely and calmly took care of people’s concerns in difficult situations