Heather Contardi Email & Phone Number

Williamston, Michigan, United States

Wixom, Michigan, United States

• Continuously negotiated vendor prices and payment terms in efforts to increase profit margins and cash flow.• Responsible for generating and processing purchase orders and drop shipment orders for values up to and exceeding $130,000+. Tracked all purchase orders until they reached the warehouse dock or customer. • Reported directly to and assisted both the Operations Manager and General Manager with vendor and product line selection. Lead in the selection and launch of the new product lines available at AVD.• Performed extensive and continual online research of all product lines. Responsible for sharing this information with all members of staff.• Generated and reviewed inventory reports. Suggested inventory level changes for upper management approval based upon demand trends.• Maintained and updated purchasing system records and vendor database.• Responsible for generating and updating customer quotes within the QuoteWerks sales quoting system.• Assisted all other departments on an as-needed basis, with an emphasis on Customer Service to top-tier accounts, Accounts Payable, Marketing, and Website Development. • Assumed most of the Operations Manager duties in the event of her absence. • Additional responsibilities included: Custom disc printing and duplication, marketing piece design, and bi-monthly sales total reporting to management and sales staff.

• Checked, prepared, and entered all vendor invoices for payment. • Audited all purchase order receipt vouchers for discrepancies and initiated corrective actions with vendors for invoices that did not match purchase order criteria. • Maintained and updated the Accounts Payable file system and records. • Processed and reconciled vendor rebate credits against Access and Excel spreadsheet reports. • Issued weekly check runs. • Maintained petty cash and properly coded all petty cash expenses. • Verified and coded all information on employee expense reports. • Reconciled bankcard programs: Chase Paymentech and Paypal Payflow Pro • Assisted all other departments on an as-needed basis, with an emphasis in Customer Service to top-tier accounts, A/R, Purchasing, and Website Development. • Assumed most of the Operations Manager duties in the event of her absence.

• Verified and assisted the majority of AVD customers with all their product needs. • Entered customer orders into Microsoft Dynamics. • Resolved and proactively took corrective action with any customer issues. • Entered and maintained customer information contained within all data systems.

San Francisco, California, United States

Novi, Michigan, United States

Novi, Michigan, United States

Novi, Michigan, United States