Heather Caldwell Email & Phone Number

Hampton, Virginia, United States

Portsmouth, Va

Responsible for building systems, implementing structure, recruiting and training volunteers and staff in the administrative office and among the ministry leaders. Also maintained ministry budgets and did full-charge bookkeeping while reporting the financial health to elder leadership team. Periodically oversaw and implemented basic systems in specific ministries such as the marketing and family ministry teams until leaders could be recruited and trained.

Hampton, Va

Held various positions over the 10 years of dedicated service to the ministry, however every position revolved around administration and implementing different systems and procedures. The bulk of my time was spent in International Church Growth or ICG were I worked closely with the field agents and the administrative staff to streamline how each team interacted with partners in foreign countries. Also as ICG Support Associate was able to take already existing systems and expand on them to improve communication between departments for more effective results in the field and among our donors. Did bookkeeping for the founders sub-companies and managed another of his companies.

Hampton, Va

Monitored and trained tax associates in tax preparation and best practices for individuals and small businesses. Worked with customers and tax associates to ensure accurate information and tax reporting for the purposes of submitting taxes to IRS. Occasionally, worked with new business owners to organize paperwork to make communication and transmission simpler for next year.

Hampton, Va

Managed operations and maintained overall cash flow of job costing systems. Oversaw a team of 15 to 20 technicians ordering parts, dispatching and assigning them to jobs, and working with lead technician to ensure quality assurance. Interacted with customers to fulfill commitments while maintaining accurate accounts payable through 3 way matching process. Tracked inventory while developing and implementing a inventory control policy.

Master'S Degree, Divinity/Ministry

Bachelor Of Science - Bs, Accounting