•Answer calls from Ford dealers and fleet customers on issues with pricing/vehicles/etc as accurately as possible.•Ensure QA rating is acceptable no less than 80% per call – 100% for 2012•Train & update as needed on Invoices and material to ensure advising of proper updates for vehicles; incentives and products.

Work Inventory reports for stock delivered that pertained to our department, verify receipts for quantity, cost and requirements to our customer.Review and work Inventory reports to move product to customersSuccessfully complete all jobs timelyWork Pricing Reports to verify cost of product and enter into the customer's computer system accurately and timely.Assist with preparation of Management Meeting documents.Purchase product according to our customers requirementsVerify purchase order of high dollar amounts for accuracy and verify requirements with the customer.Meet with Ford Customer Service Department Buyer to discuss buy quantities and pricing issues.

Accurately filed and delivered documents for billing once entered into computer system.Enter proper billing code information into computer for designated account.

Prepared documents for publication of default on properties.Prepared documents for publication of sheriff sale on properties.Verified all publications for spelling and accuracy prior to sales.Successfully complete all jobs by time requested due to time restraints with sales.