Heather Harrison Email & Phone Number

Calgary, Ab

Document Control Duties-Maintain open communication with engineers, drafters, administrative staff, and project managers-Maintain a completed history of drawings and documents that come and go within the company and out to our clients and vendors-Generate unique drawing/document numbers to drafters and engineers to prevent duplication-Review all packages for spelling, grammar, and formatting issues prior to official issuance to maintain legality and professional appearance of the documents/drawings-Sending and receiving transmittals-Filing documents and drawings for easy access and future referenceAdministrative Assistant-Answering phones and redirecting calls-Greeting Clients-Receiving, sorting, and sending mail-Organizing meetings including ordering food, taking minutes, and updating any documents required

Calgary, Canada Area

• Driving awareness of current promotions including educating front end staff of location of flyers and products• Training and supervising cashiers• Providing cashiers performance feedback• Providing excellent customer service• Handling customer complaints• Setting health and safety standards• Maintaining cleanliness of the front end

Nanaimo, Bc

• Reviewing incoming Employment Insurance applications and ensuring all information is entered and accurate• Calling applicants to obtain any missing information and to verify identity if security questions could not be answered or were answered incorrectly on the application• Data entry of records of employment, doctors notes, and other documentation once received to prevent any delays in the application process• Responding to call backs or action items directly from applicants to assist in the adjudication process• Maintenance of appeal documents for the Board of Referees• Sending out required documents prior to hearings to ensure timely review by the Board• Sending letters out to appellants with the results of their appeal• Creating a filing systems for all new and existing appellants

Applied Business Technology, Applied Business Technology - Administrative Assistant

Applied Business Technology • Filing and Records Management • Reception and Call Centre Training • Keyboarding speed – 95 nwpm • Microsoft.

High School, 8 Through 12

Activities and Societies: Junior girls basketball team, Grad Committee, Prom Committee