Heather Harrison Email & Phone Number

Calgary, AB

Document Control Duties-Maintain open communication with engineers, drafters, administrative staff, and project managers-Maintain a completed history of drawings and documents that come and go within the company and out to our clients and vendors-Generate unique drawing/document numbers to drafters and engineers to prevent duplication-Review all packages.

Calgary, Canada Area

• Driving awareness of current promotions including educating front end staff of location of flyers and products
• Training and supervising cashiers
• Providing cashiers performance feedback
• Providing excellent customer service
• Handling customer complaints
• Setting health and safety standards

Nanaimo, BC

• Reviewing incoming Employment Insurance applications and ensuring all information is entered and accurate
• Calling applicants to obtain any missing information and to verify identity if security questions could not be answered or were answered incorrectly on the application
• Data entry of records of employment, doctors notes, and other documentation once received to prevent any delays in the application process
• Responding to call backs or action items directly from applicants to assist in the adjudication process
• Maintenance of appeal documents for the Board of Referees
• Sending out required documents prior to hearings to ensure timely review by the Board

Applied Business Technology, Applied Business Technology - Administrative Assistant

Applied Business Technology • Filing and Records Management • Reception and Call Centre Training • Keyboarding speed – 95 nwpm • Microsoft.

High School, 8 Through 12

Activities and Societies: Junior girls basketball team, Grad Committee, Prom Committee