Heather Riordan

Heather Riordan Email and Phone Number

Graduate Medical Education (GME) Institutional Manager @ Riverside Health System
Yorktown, VA, US
Heather Riordan's Location
Yorktown, Virginia, United States, United States
Heather Riordan's Contact Details

Heather Riordan personal email

About Heather Riordan

With 28 years of distinguished service as a clinical provider and executive leader in the United States Air Force Medical Service, I bring a wealth of experience and strategic insight to my role as the leader in Riverside Health System’s Graduate Medical Education Program. My mission is to elevate our academic offerings, ensure rigorous compliance with accreditation standards, and enhance the educational journey for our learners. Throughout my career, I have demonstrated a profound ability to spearhead leadership development initiatives and foster a culture of continuous learning and improvement. At Riverside, I have streamlined onboarding processes and enhanced the Sim Lab’s operations, fostering a culture of excellence and continuous improvement in medical education.I am passionate about taking care of my team so they can take care of the mission. This philosophy has guided my leadership style, ensuring that every team member is supported, valued, and empowered to excel. Whether mentoring medics, managing complex operations, or developing innovative training programs, my focus has always been on enhancing operational readiness and delivering exceptional care.

Heather Riordan's Current Company Details
Riverside Health System

Riverside Health System

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Graduate Medical Education (GME) Institutional Manager
Yorktown, VA, US
Employees:
372
Heather Riordan Work Experience Details
  • Riverside Health System
    Graduate Medical Education (Gme) Institutional Manager
    Riverside Health System
    Yorktown, Va, Us
  • Riverside Health System
    Graduate Medical Education (Gme) Program Manager
    Riverside Health System Mar 2024 - Present
    Newport News, Virginia, United States
    Leadership and Oversight: Manages the Office of Student Affairs and oversees physician residency programs, including the Simulation Lab (Sim Lab).Orientation and Onboarding: Coordinates the orientation of new medical students, residents, and fellows, ensuring a smooth transition into the Graduate Medical Education (GME) program. Facilitates the completion of required paperwork and computer-based learning (CBL) modules.Accreditation Compliance: Maintains and ensures compliance with ACGME program accreditation requirements. Provides direction and coordination for accreditation standards, communicates changes, and updates departmental policies and databases accordingly.Educational Excellence: Oversees and administers functions supporting academic excellence, including onboarding, orientation, program execution, evaluation, and graduation of medical students, residents, and fellows. Works collaboratively across the health system to maximize educational experiences.Logistics and Event Management: Manages logistics planning for department and resident rotations, conferences, meetings, and events. Supports the rotations of medical students, residents, and fellows.Sim Lab Operations: Oversees and directs the operations of the Sim Lab, ensuring it meets educational and training needs.Administrative Support: Manages administrative support for the office, including collaboration with Facilities for work order processing, purchase orders, invoices, and other administrative tasks.Event Coordination: Oversees and administers conference coordination, special events, travel arrangements, equipment management, presentations, and catering for the department.
  • Systems Plus, Inc.
    Program Analyst, Medical Modernization
    Systems Plus, Inc. Dec 2022 - Mar 2024
    Hampton, Virginia, United States
    Strategic Recommendations: Provides high-level strategic recommendations to the Air Combat Command, Office of the Command Surgeon, focusing on Agile Combat Support governance, corporate structure, and strategic planning processes. Program Advisory: Advises on the $1.4M Capabilities-based Planning, Programming, Budgeting, and Execution of the Command’s Tactical Combat Casualty Care (TCCC) program and Battlefield Acupuncture initiative, supporting AF/SG operational plans.Data Analysis and Research: Analyzes data to identify mission capability needs for medical modernization research initiatives; conducts technical readiness reviews of research projects.Project Development and Management: Supports the development and management of medical modernization projects, including Capability Base Assessments, Integrated Performance Teams, and High-Performance Teams, to identify, research, develop, and acquire material solutions to address capability gaps.
  • United States Air Force
    Chief Master Sergeant
    United States Air Force Sep 1995 - Mar 2023
    - Served as principle advisor/subject matter expert to the Command Surgeon and other senior leaders across 12Military Treatment Facilities and 57 Squadron Medical Elementoperational units- Supported 715,000 beneficiaries with a $522M budget- Collaborated, established and interpreted policies andprocedures related to the equipping, training & utilization of 1.3 medics and nurses - Recommended and initiated actions to improve combat & peacetime effectiveness & efficiency of medics - Ensured the management of personnel and resources were consistent with current patient safety methodology, nursing standards of care and scopes of practice
  • United States Air Force
    Senior Director & Personnel Manager, Clinical Operations
    United States Air Force Jul 2020 - Nov 2022
    Hampton, Virginia, United States
    • Spearheaded strategic recommendations to the Air Combat Command on Agile Combat Support governance, enhancing corporate structure and strategic planning processes, directly contributing to a 50% improvement in operational efficiency by aligning with leadership development goals.• Analyzed mission capability needs for medical modernization, leading to the development and management of projects that filled capability gaps through Integrated Performance Teams, resulting in a 25% increase in program reach and effectiveness.• Acted as the primary technical authority on regulatory impacts, driving workforce development program improvements and succession planning, which enhanced leadership capacity and organizational capability by 75%.
  • United States Air Force
    Senior Director & Personnel Manager, Clinical Operations
    United States Air Force Jul 2018 - Jul 2020
    District Of Columbia, United States
    • Mentored 194 medics and facilitated upgrade training for 72 new accessions, resurging the Comprehensive Medical Readiness Program & TCCC program, advancing full spectrum operations by implementing rigorous training and evaluation processes.• Collaborated with senior AFMS leaders and Career Field Managers (CFM) in the development of "MEDIC-X” and “Flex Med” training programs, enhancing operational readiness across MEFPAK by leveraging innovative instructional design techniques.• Directed the Joint Trauma Systems training, aligning with DoD, Headquarters Air Force, Major Commands, and AFMS medical readiness priorities, by developing and executing a comprehensive leadership development curriculum.
  • United States Air Force
    Senior Medical Operations And Personnel Manager
    United States Air Force Jun 2016 - Jul 2018
    Colorado Springs, Colorado, United States
    • Served as the principal advisor to Squadron Command, expertly managing five divisions, 15 clinics, and 32 professional support contracts valued at $2.7M; adeptly executed an $8M budget, demonstrating exceptional budgeting and resource management skills.• Led a diverse team of 125 active duty, 45 civilians, and 39 contract staff, providing primary and specialty care to 171K market beneficiaries, including 4K Air Force Academy Cadets, showcasing strong leadership and operational oversight capabilities.• Orchestrated comprehensive medical readiness operations, aligning with command surgeon and combatant commander's strategic plans, significantly enhancing organizational capability and leadership capacity.
  • United States Air Force
    Usaf Emergency Medical Services Director
    United States Air Force Jan 2012 - Jun 2016
    San Antonio, Texas, United States
    • Spearheaded the development and global implementation of EMS systems across 74 USAF bases, ensuring the provision of safe pre-hospital care for 2.6 million beneficiaries, demonstrating exceptional program management and leadership development skills.• Managed and provided oversight for a $7.5 million Paramedic training platform, successfullytraining over 200 USAF medics, showcasing expertise in instructional design and corporate learningenvironments.• Ensured USAF EMS programs' compliance with DoD Instructions and Department of Transportation regulations, serving as the USAF liaison to the National Registry of Emergency Medical Technicians and the National Association of State EMS Officials, reflecting advanced proficiency in regulatory standards and collaboration.
  • United States Air Force
    Operations Director, Emergency Department
    United States Air Force Jan 2010 - Jan 2012
    California, United States
    • Led a team of 12 licensed paramedics and EMTs, enhancing team performance and patient care standards through effective leadership and communication, resulting in a 25% increase inspirational efficiency.• Administered a $1.6M equipment budget and a $112K supply budget, demonstrating adept financial stewardship and resource optimization, directly contributing to a 30% reduction in operational costs.• Developed and enforced stringent confidentiality protocols for patient care activities and EMSoperations, ensuring compliance with state and federal regulations, which bolstered community trust and agency reputation.
  • United States Air Force
    Curriculum Developer/Instructional Systems Designer
    United States Air Force Apr 2009 - Apr 2010
    Wichita Falls, Texas, United States
    • Drove the Instructional System Development (ISD) model for the Air Force Independent Duty Medical Technician (IDMT) Course, a 14-week program, enhancing operational readiness by developing and implementing comprehensive training materials, increasing learner performance by optimizing instructional strategies.• Conducted thorough needs analysis and system requirements assessment, leading to the precise definition of educational and training requirements, which streamlined the learning process and improved training effectiveness.• Designed, developed, and validated instructional materials, employing innovative instructional design techniques to ensure the achievement of course objectives.
  • United States Air Force
    Clinical Training Education Program Director
    United States Air Force Apr 2006 - Apr 2009
    Wichita Falls, Texas, United States
    • Managed a $6.8 million annual budget across seven Air Force clinical training and field internship platforms nationwide, showcasing adept financial stewardship and resource optimization, directly contributing to a 50% enhancement in program compliance and effectiveness.• Oversaw 14 course supervisors and 4,200 students, developing and refining training requirements and evaluation methods that resulted in a 50% boost in program compliance and effectiveness.• Led the creation and implementation of innovative curriculum, employing cutting-edge instructional design techniques to elevate instruction methods and achieve a 20% increase in training effectiveness.
  • United States Air Force
    Master Training Instructor/Supervisor/Evaluator
    United States Air Force Apr 2002 - Apr 2006
    Wichita Falls, Texas, United States
    • Led the Air Force Aerospace Medical Services Technician Course, teaching 150 students annuallyand directly supervising 19 EMS instructors, which consistently exceeded National Registry ofEmergency Medical Technicians (NREMT) pass rates, demonstrating exceptional leadership andinstructional design skills.• Orchestrated the NREMT Cognitive and Psychomotor Skills Examination for 1,400 students annually,safeguarding and upholding National Accreditation through meticulous program management andquality assurance.• Innovated medical education by developing teaching aids, multimedia visual aids, and study materials, and employing diverse assessment tools to enhance instruction methods, significantly improving learning outcomes and operational readiness.

Heather Riordan Skills

Team Building Human Resource Development Public Speaking Human Resources Complex Problem Solving Contract Law Nursing Education Training And Development Medico Legal Operational Planning Data Analysis Data Analytics Medical Simulation Training Negotiation Career Development Coaching Healthcare Team Leadership Process Improvement Strategic Planning Learning Management Systems Medical Training Talent Management Prehospital Care Strategic Leadership Training Change Management Employee Training Policy Emergency Management Clinical Operations Instructional Design Quality And Performance Improvment Contractor Management Business Strategy Teamwork Management Of Financial Resources Hr Policies Quality Improvement Strategic Communications Strategic Human Resource Planning Coaching And Mentoring Research Management Conflict Resolution Project Management Financial Management Healthcare Management Health Education Hospitals

Heather Riordan Education Details

Frequently Asked Questions about Heather Riordan

What company does Heather Riordan work for?

Heather Riordan works for Riverside Health System

What is Heather Riordan's role at the current company?

Heather Riordan's current role is Graduate Medical Education (GME) Institutional Manager.

What is Heather Riordan's email address?

Heather Riordan's email address is he****@****hoo.com

What schools did Heather Riordan attend?

Heather Riordan attended Wayland Baptist University, Pima Community College, Wayland Baptist University, Community College Of The Air Force, Community College Of The Air Force.

What skills is Heather Riordan known for?

Heather Riordan has skills like Team Building, Human Resource Development, Public Speaking, Human Resources, Complex Problem Solving, Contract Law, Nursing Education, Training And Development, Medico Legal, Operational Planning, Data Analysis, Data Analytics.

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