Heather M. Email & Phone Number

Provided continuous support and supervision to team membersEngaged with outside partners for 4 Washington Leads (CCW, MHC, FLC, and UHC)Completed monthly billing for all 4 Leads Attended and led ongoing trainings for staffCreated best practices training documents for staff to utilize

• Provided care management for Russian-speaking Holocaust survivors through organization of personal and medical care, socialization, and events.
• In AIMS (Ambulatory Integration of Medical & Social Model) work with physicians to assess and establish goals for patients requiring acute additional support and resources.
• Super-user of myEvolve database and actively manage program manual updates.

• Managed 200+ volunteers
• Maintained a minimum of 5% of all hospice hours through Medicare requirements
• Provided weekly documentation on active volunteer-patient cases, with updates to volunteers on the status of their patients
• Provided Russian interpretation to hospice staff as necessary
• Organized 16 hour volunteer trainings, 4 times per year
• Migrated volunteers to new secure email system and manage technology

• Drafted Individualized Education Plans (IEPs) for D.C. and Maryland.
• Generated adaptive strategies to manage student case load.
• Team-based approach to produce tailored curricula for colleagues that requested assistance with technology.

Rayburn House

• Drafted constituent letters on wide range of topics (i.e. Eurasia and international relations.)
• Utilized federal database to keep a complete record of all office communication.
• Responsible for attending hearings and writing briefs for dissemination to office staff.
• Trained junior interns on updated policies.

Washington D.C. Metro Area

• Reviewed confidential grant proposals responsible for fund allocation.
• Arranged the Moscow conference
• Translated documents into Russian and English.
• Tracked and catalogued promotional indicators to monitor progress for each quarterly report.
• Assisted with writing grants for the University Partnership Program, funding 9 partnerships in 2016.

Monterey, CA

• Received international guests as a member of the Graduate Initiative Russian Studies (GIRS).
• Participated in collegial debates on controversial world events.
• Provided research on Russia and surrounding areas for staff.
• Organized necessary technology for events and disseminated information for students

Master'S Degree, International Policy Studies (Ips)

Activities and Societies: President of Latin Dance Club and member of the Amnesty International Chapter.M.A. International Policy Studies.

M.A. Russian, Russian Language And Literature

Activities and Societies: Started Summer 2017 to complete the M.A. program. 2017 courses: Russian Foreign Policy 2014-2017, Advanced.

Russian Summer Intensive Language Program (8 Week), 4.0

A 2 months Intensive Immersion Language program under oath of the Language Pledge. Participated in classes; literature, phonetics.

Russian Summer Language Program (8 Week), 4.0

Intensive Immersion Language studies. Participated in classes; literature, phonetics, history, and grammar. Extracurricular activities.

Bachelor'S Degree, International Relations And Affairs

Activities and Societies: Bridge Club, Water Ski Team, Event Coordinator Longhorn Salsa, Russian Table (Русский Стол), UT Ballroom.Honors.

Russian Summer Language Program (9 Week)

Activities and Societies: Russian Theatre, Soccer Team, Russian-style Art Club, Cooking Club.A 2 month intensive immersion program while.