Heather Marshall Email & Phone Number

Human Resources Manager Provide HR leadership, direction, and support to employees, managers, and contract labor in a high-volume, multi-shift manufacturing facility. Collaborate with executive leadership team and business units to align business objectives with HR strategies. Supervise 5 direct reports: Training Manager, Training Coordinator, and 3 HR Coordinators. Embrace an “open door” policy and serve as a “go to” resource for all employees needing assistance and guidance.Key HR Management Responsibilities:Recruiting & Talent Acquisition Organizational Development Employee RelationsPolicy Development On-Boarding & Orientation Performance ManagementTraining Programs Compensation Reward & Recognition Benefits, FMLA & Disability Succession Planning Team-Building & CoachingLeadership Development Event Planning & Execution Quality, Safety & Compliance Conflict Resolution Technology Implementation Change Management

Upstate Ny

Oversaw all aspects of HR in upstate New York, from hiring and training to employee relations, labor relations, workers compensation, and grievance management. Delegated tasks to 2 direct reports.Selected Achievements:-Performance Management: Implemented a standard performance evaluation and merit process.-Metrics: Developed HR metrics to measure successes and determine key areas for corrective action.-Call Center Staffing: Collaborated with stakeholders to launch a regional call center, requiring staffing of 100+ employees, policy development, and leadership training.-Recruiting: Created off-site recruitment events for hard-to-fill sales representative positions. -Benefits: Partnered in benefit education and enrollment for acquisition of new locations. Conducted large group benefit orientation, review, and enrollment meetings. -HRIS: Managed transition to a new HRIS system, PeopleSoft. Trained team members on system utilization, information management, and report generation; efficiently maintained HRIS database.-RIF: Facilitated a staff reduction initiative, encompassing performance review and team member ranking.

Master Of Business Administration (M.B.A.)

Mba, Business Administration And Management, General