Heather Moore Email & Phone Number

Prepare and serve lunch for students and faculty. Maintain current health and safety protocols. Maintain inventory. Set up and breakdown displays.

Work with the Executive Chef and Food Service Director planning the meal program. Execute breakfast, lunch and dinner meals according to recipes and menu. Ensure that all safety standards are being met and adhered to throughout various shifts. Delegate kitchen and servery responsibilities, provide support to staff when needed and maintain timing so that every dish is ready to go for service.Manage student workers both in the kitchen and servery.

East Setauket, Ny

● Delivered exemplary customer service to all guests, even in peak business periods, to promote retention. ● Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests. ●Communicated effectively with teammates to ensure accurate orders efficiently ●Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm. ●Maintained proper signage and pricing information for displays, cases and counters. ●Promoted catering packages with most profitable outcomes exceeding client expectations. ●Handled $250 daily and kept cash drawer accurate with appropriate change and small bills to meet customer needs.

Connecticut, United States

Calculated total items needed to assemble party trays and placed orders for inventory. ● Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas. ●Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements. ●Kept cash drawer accurate with appropriate change and small bills to meet customer needs. ●Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue. ●Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties. ●Developed and cooked exciting, memorable dishes that brought new customers into establishment and bolstered restaurant revenues. ●Promoted catering packages with most profitable outcomes without