Heather Risley Email & Phone Number

Objective: To contribute and grow into a company where I can use my skills to better service the public. Interacting with customers is natural to me. I aim to provide information in response to inquiries about products and services and to handle and resolve complaints.Skills Knowledgeable in a vast array of programming, and technologies, including:• Microsoft Office• Windows• Java script • Microsoft Excel• Microsoft Power Point• Microsoft Word• Microsoft AccessOther Skills:• Excellent at providing friendly service and help• Enthusiastic team player experienced in motivating others to accomplish a goal• Strong writing and communication skills• Ability to handle sensitive information effectively• Ability to work independently or with a team• Excellent problem solving, time management and organizational skills• Outstanding customer service and phone skillsQualifications Summary:Experienced in customer service, who excels at relationship building. Knowledgeable in providing friendly, thorough customer service to clients, families and fellow professionals. Skilled at problem solving and conflict resolution, and able to help encourage teamwork. Able to lead a team to create successful partnerships. Adept at handling confidential and/or sensitive information.Highlight of Qualifications:• Proactive problem solver who is good at thinking “out of the box”• Proven team player who works well alone, with little or no supervision, or as part of a group• Persuasive communicator with strong listening, writing, and verbal skills• Proven customer service professional with a desire to help others as a patient advocate

Listed skills include Business Planning, Microsoft Office, Microsoft Access, Microsoft Word, and 14 others.

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  Sinclair Community College

  Business Administration And Management, General