AeroLeads people directory · profile

Heather Spoelstra Email & Phone Number

Technical Support Engineer at Iterable
Location: New York City Metropolitan Area, United States, United States 5 work roles 2 schools
LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 100%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Iterable
Role
Technical Support Engineer
Location
New York City Metropolitan Area, United States, United States

Who is Heather Spoelstra? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Heather Spoelstra is listed as Technical Support Engineer at Iterable, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Heather Spoelstra.

Heather Spoelstra previously worked as Senior Technical Support Specialist at Iterable and Technical Support Specialist at Iterable. Heather Spoelstra holds Computer Software Engineering Immersive from General Assembly.

Company email context

Email format at Iterable

This section adds company-level context without repeating Heather Spoelstra's masked contact details.

Iterable

Review company-level records connected to Heather Spoelstra before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Heather Spoelstra

I am a lover of learning and teaching, with over 10 years of experience in SaaS and technical support, with specialties in training and building onboarding documentation. I love to share my knowledge and skills with others in a meaningful, approachable, and comprehensible way through peer-to-peer mentoring, written documentation, hands-on exercises, and more. My many years working in a technical support role have taught me how to quickly discern the root of an issue or error, then troubleshoot and solve using whatever resources necessary.

Listed skills include React, Client Training, Help Desk Support, Mongodb, and 10 others.

Current workplace

Heather Spoelstra's current company

Company context helps verify the profile and gives searchers a useful next step.

Iterable
Iterable
Technical Support Engineer
Website
growthmarketingconf.com
AeroLeads page
Company profile
View company profile Email format
5 roles

Heather Spoelstra work experience

A career timeline built from the work history available for this profile.

Technical Support Engineer

Current
Iterable

San Francisco, California, US

May 2024 - Present

Senior Technical Support Specialist

Iterable

San Francisco, California, US

Provided detailed and personalized technical support for a book of business of up to fifteen premier (enterprise level) customers.Maintained 100% CSAT Score.Led onboarding premier support introduction calls.Deepened customer relationships and emphasized value of premier support by participating in customer partnership reviews.Created "how-to" videos for.

Aug 2022 - May 2024

Technical Support Specialist

Iterable

San Francisco, California, US

Responded to technical support tickets regarding the Iterable platform, including workflow, campaign and template generation and troubleshooting, building, testing and troubleshooting handlebar logic, JSON testing and troubleshooting, log tracking.Assisted other support agents with troubleshooting their tickets and questions via Slack and Zoom.Led shadow.

Jul 2021 - Aug 2022

Software Technical Support

Fund Ez
  • Responded to software support inquiries from clients via email and phone for issuesregarding software installation, implementation, performance, data entry (accounting, fundraising and Medicaid billing), and reporting..
  • External troubleshooting included Microsoft SQL installation and databases, printers, Windows user settings, Microsoft Office, Windows Firewall and Antivirus settings where applicable to FUND E-Z software
  • Tested new software updates and upgrades
  • Taught monthly and bi-monthly webinars on accounting, reporting, and fundraising software modules
  • Revamped courseware for aforementioned webinars
  • Performed website updates through WordPress
Aug 2013 - Jul 2021

Software Engineering Immersive

General Assembly

New York, NY, US

  • Six month, 3-4 days a week remote software engineering immersive.
  • Learning and creating in HTML/CSS, JavaScript, jQuery, node/express, EJS, React, Ruby, Ruby on Rails, Git, GitHub and more.
  • Creating a portfolio of projects both individually and in collaboration with classmates.
Dec 2019 - May 2020
Team & coworkers

Colleagues at Iterable

Other employees you can reach at growthmarketingconf.com. View company contacts →

BN Bingo Ngo Bingo Ngo Colleague at IterableSeattle, Washington, United States, United States View → BS Bela Stepanova (She/Her) Bela Stepanova (She/Her) Colleague at IterableSan Francisco, California, United States, United States View → TK Tae Kim Tae Kim Colleague at IterableEmeryville, California, United States, United States View → SC Sarah Chen, Pmp, Acp Sarah Chen, Pmp, Acp Colleague at IterableNew York, New York, United States, United States View → HW Hope Wilde Hope Wilde Colleague at IterableGreenville-Spartanburg-Anderson, South Carolina Area, United States, United States View → CM Christopher Martin Christopher Martin Colleague at IterablePortland, Oregon, United States, United States View → KL Katie L. Barends Katie L. Barends Colleague at IterableDenver Metropolitan Area, United States, United States View → LG Laura Goodrich Laura Goodrich Colleague at IterablePark City, Utah, United States, United States View → BU Brad Umbaugh Brad Umbaugh Colleague at IterableDenver Metropolitan Area, United States, United States View → KG Katie Gray Katie Gray Colleague at IterableLondon, England, United Kingdom, United Kingdom View →
2 education records

Heather Spoelstra education

Computer Software Engineering Immersive

General Assembly

Bachelor Of Science - Bs, Computer Science

Alliance University
FAQ

Frequently asked questions about Heather Spoelstra

Quick answers generated from the profile data available on this page.

What company does Heather Spoelstra work for?

Heather Spoelstra works for Iterable.

What is Heather Spoelstra's role at Iterable?

Heather Spoelstra is listed as Technical Support Engineer at Iterable.

Where is Heather Spoelstra based?

Heather Spoelstra is based in New York City Metropolitan Area, United States, United States while working with Iterable.

What companies has Heather Spoelstra worked for?

Heather Spoelstra has worked for Iterable, Fund Ez, and General Assembly.

Who are Heather Spoelstra's colleagues at Iterable?

Heather Spoelstra's colleagues at Iterable include Bingo Ngo, Bela Stepanova (She/Her), Tae Kim, Sarah Chen, Pmp, Acp, and Hope Wilde.

How can I contact Heather Spoelstra?

You can use AeroLeads to view verified contact signals for Heather Spoelstra at Iterable, including work email, phone, and LinkedIn data when available.

What schools did Heather Spoelstra attend?

Heather Spoelstra holds Computer Software Engineering Immersive from General Assembly.

What skills is Heather Spoelstra known for?

Heather Spoelstra is listed with skills including React, Client Training, Help Desk Support, Mongodb, Ruby, Software Troubleshooting, Software Implementation, and Javascript.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.