Director, Data And Technology
CurrentDirected the development and deployment of custom dashboards and analytical tools, enabling leadership to make informed, real-time decisions based on accurate data insights.Spearheaded the implementation of data-driven decision-making processes, enhancing operational efficiency and improving key performance metrics across the organization.Partnered with teams cross-functionally to deliver comprehensive data solutions aligned with organizational goals, including moving NPS from a baseline of 0 to 47, decreasing the amount of time a home is in design, permitting and construction and improving construction budget alignment.Brought structure and discipline to the process of bringing new technologies into the home building process.Drove continuous improvement in home building technologies.Implemented customer feedback process.