First Aid and Immediate Care Supplies

Responsible for the accurate and timely processing of all incoming invoices. Verify vendor invoices for accuracy and correct documentation. Provide quotes, process orders for clients. Coordinates proof and production schedule with Production, Scheduling and Order Processing departments and vendors. Insures work orders are prepared in a clear, concise and timely manner. Creates prospect accounts and keeps customer account information updated. Other duties include invoicing, collections and processing sales reports. Answers incoming calls, returns messages and replies to emails. Assists on inside and outside sales as needed. Performs graphic design when necessary.*Achieves all sales targets.*Uses upbeat and positive language when working with clients and vendors.

Handles all calls, messages and other communications quickly and accurately. Ensures order accuracy, including spelling, design and amounts, and works with customers to understand needs and opportunities. Performs press checks for customers and provides accurate products for end use application. Coordinates proof and production schedule with Production, Scheduling and Order Processing departments, and makes certain work orders are clear, concise and accurate. Updates customer records, and keeps prospect accounts. Works with inside and outside sales people on assigned projects. Drives performance improvements and maintains positive external image for company. * Successfully achieves sales targets.* Identifies service opportunities.* Constantly improves customer services processes.

Prepared computer-generated graphic files and artwork for Flexographic printing plates. Maintained and archived files. Prepared files for plate suppliers, and produced-mock-ups for clients and trade shows. Performed electronic file maintenance and archiving, hardware maintenance and system troubleshooting. Assisted customer service staff with client support.* Ensured 100% accuracy of electronic files of art for printing plates.

Prepared computer-generated graphic file and artwork for clients. Assisted with Flexographic and Lithographic printing setups, packaging printing, displays and CD-ROM face art. Produced materials for trade shows. Prepared files, performed file maintenance and file storage and archiving. Provided customer service and assisted sales and service staff as needed.

Planned acquisition/renewal efforts and in-club events, managed marketing expenses, coordinated membership events, created bi-weekly newsletter layout and designed flyers, handouts and posters, scheduling of staff. Managed payroll and benefit coordination. Hired and trained personnel. Product merchandiser. Responsible for cash office, membership. Performed comparison-shopping activities