Heather Tunison Email & Phone Number

Chicago, Il, Us

• Designed and implemented transformative professional education programs, addressing diverse regional needs across global markets.• Led strategic marketing initiatives to promote international learning opportunities, driving engagement and participation in key regions, including Asia, the Middle East, and Europe.• Partnered with subject matter experts to develop and deliver high-impact educational content, leveraging digital tools and AI for multilingual accessibility.• Spearheaded large-scale global events, webinars, and workshops, aligning content with the latest advancements in pathology and healthcare.• Innovated solutions to improve learning outcomes, including tailored content development, facilitation strategies, and regional adaptations.• Fostered international collaborations, building relationships with healthcare leaders, educators, and industry stakeholders to advance professional education initiatives.• Managed cross-functional teams to ensure seamless delivery of educational programs, maintaining alignment with organizational goals and global trends.

• Collaborated with internal partners and subject matter experts (SMEs) to identify learning needs and determine the most effective delivery approaches, providing technical guidance on integrating technology into the Learning Management System (LMS).• Applied sound instructional design methodologies and adult learning theories to design and produce training programs, including live, hybrid, e-learning, and virtual formats, along with supporting materials to advance key enterprise initiatives.• Built and nurtured relationships with third-party training vendors, managing budgets, negotiating contracts, and ensuring alignment with organizational goals.• Developed and maintained internal communication strategies for talent development, ensuring consistent messaging across learning solutions and projects.• Oversaw the effective management and utilization of the LMS, including designing, approving, and maintaining resources, courses, lessons, events, and learning journeys. Ensured continuous improvement of course materials to keep them relevant, engaging, and accessible to all stakeholders.

Northfield, Illinois, United States

• Managed Learning Management System (LMS). Provided leadership for the enterprise learning management system (LMS) including support, design, branding, development, implementation, delivery, and maintenance of content, learning pathways, learning events, and other support needed for instructional functions. • Managed all Learning & Development Communications. Developed and managed the internal communications strategy to support department goals and ensure timely and proactive communication. • Designed, developed and managed curricula for various curriculum categories, including 7 Habits Signature, New Employee Onboarding, compliance education and potential other future enterprise initiatives. Effectively collaborate with CAP leadership, subject matter experts, and internal and external colleagues throughout the process.

• Designed, customized, and launched the first ever Learning & Development Portal for 650+ staff customized with content and learning pathways• Developed a virtual new employee onboarding experience that includes a self paced learning journey and live networking, Q&A with the CEO and gamification. Received a 3% increase in positive survey results with this virtual format over in-person learning. • Manage enterprise-wide new employee onboarding program ensuring that it engages new employees, reinforces employee value proposition, and brand messages• Lead enterprise-wide compliance education program and successfully achieved the goal of 100% compliance during each rollout• Certified instructor and program manager of FranklinCovey’s 7 Habits Signature program• Manage CAP learning opportunities and programs to ensure business alignment and organizational effectiveness• Design and develop internal learning solutions -live courses, webinars, e-learning modules, webpages, training resource libraries, onboarding plans, job aids, infographics, and toolkits• Partner and consult with HR Business Partners, subject matter experts, and organizational leaders to select appropriate training strategies for business units and organization• Develop and manage project plans for complex initiatives to ensure smooth execution of learning objectives

Northfield, Il

• Managed and tracked all Demand Generation initiatives for Competency Assessment • Spoke with executives of laboratories on the business and medical side to sell Competency Assessment programs • Developed a 2018 Competency Assessment campaign targeting non-renewals that generated $40K in revenue• Created and implemented a strategic Demand Generation initiative targeting PT customers • Collaborated with cross functional teams to accomplish shared revenue goals • Organized and managed leads while maintaining contact throughout the sales cycle to provide value-added benefits • Conducted phone and email outreach for Marketing initiatives targeting members and customers for PT, membership, annual meeting, and educational programsDeveloped and presented campaign findings and recommendations to subject matter experts and program managers • Created a comprehensive onboarding plan for new team members

Northfield, Il

• Facilitated the design, layout and production of Kit Materials, Result Forms, and Photo Pages while ensuring quality and accuracy of all graphic work• Collaborated with internal teams to effectively understand and interpret technical information while creating consistent materials to meet the customer needs• Effectively maintained the brand image to ensure consistency across all materials• Regularly managed various projects and remained flexible through multiple revisions while showing a keen attention to detail• Adobe InDesign, Adobe Photoshop, Adobe Acrobat, TeleForm Designer, Word, Excel, Powerpoint, Web output such as XML, PDF, HTML, Microsoft Outlook

College Of American Pathologists

Effectively met time restraints and goals in special projects and expense reports. Distributed draft and final minutes for multiple CAP committees to appropriate staff and committee members.Assisted Directors, Managers, Staff, and Vice President in ordering and tracking office supplies; organizing division meetings including room preparation, presentations, and other logistics; scheduling appointments, conference calls, and webinars.Prepared meeting and agenda items for the tri-annual Committee on Scientific Affairs meeting.Assisted with preparation of PowerPoint presentations and excel documents for VP, Directors, and staff.

Northfield, Il

Proficient in MS Office Programs such as Word, Excel, PowerPoint, Outlook, with some experience in MS Project and Visio.Provided administrative support to Directors, Managers, and staff of the Information Services Department. Assisted in supporting the Vice President when necessary. Effectively performed IS move coordination responsibilities. Responsible for preparing, coding, and auditing expense reports for directors, managers, and staff; maintaining division directory; and setting up conference calls and webinars.

Lake Bluff, Il

Provided general administrative responsibilities for in office and field staff.Responsible for preparing and finalizing traveling arrangements for all company staff, including President and executive leadership team.Responsible for scheduling annual employee meetings, which included arranging locations and logisticsScheduled weekly meetings for the operations staff , including preparing agenda and any needed materials.Prepared and delivered financial and budget analysis reports to upper management using Peachtree and MS Excel.Established, maintained, and updated files, databases, records, and other documentsDeveloped and implemented an electronic filing system to manage inventory database, reducing overhead cost of paper, filling cabinets, and folders.

Bachelor Of Arts (B.A.), Language, Literature, Communications

Associate Of Arts (A.A.)

Education record