Heather Walker Email & Phone Number

· Build training programs for franchise nationwide· Maintain training calendar for corporate initiatives & franchise owner trainings nation-wide· Lead meetings & training via GoToMeeting, GoToWebinar, and Zoom· Build and maintain 6 different newsletters via Constant Contact· Director of vendor relationships, national contracts, Medicaid, Veteran’s Affairs, Aid & Attendance, and LTCI· Build interactive trainings via Articulate and maintain Tortal LMS system· Create and continuously update a 5-day core training program for new franchise owners· Wrote and maintain franchise system operations manuals

Wichita Falls, Texas Area

· Maintain schedule for Northwest Campus Director· Coordinate volunteer schedule · Complete check requests· Complete & file paperwork · Phone interview potential employees· Handle purchase card transactions and receipts· Reconciled monthly credit card transactions for all campus employees · Maintain files for St. Joseph’s Healthcare check requests and program vouchers

Wichita Falls, Texas Area

· Managed payroll, health benefits, 401K and Vacation/PTO for 40+ employees· Trained 15+ employees on scheduling system · Wrote reception and company handbooks· Communicated, filed and handled insurance with major insurance companies for clients· Maintained compliance in accordance with the law for all payroll, benefits, FLSA & FLMA

Wichita Falls, Texas Area

Bachelor Of Science - Bs, Accounting

Bachelor Of Education; Minor In Psychology, Education