Manager Of Member Services
Atlanta Metropolitan Area
• Planned member conferences/events in the US and Europe resulting in consistently positive reviews from attendees.• Communicated with over 50 members regarding events, committees, deadlines, and other timely news.• Responded to member requests in a positive and friendly manner which added to success of the executive office. • Created an on-line conference evaluation process which increased completion rates and mined valuable feedback. • Wrote, deployed, and managed all corporate communications and email marketing campaigns in conjunction with the Board of Directors, utilizing EMMA and Constant Contact.• Managed all details of newsletter publication, from edits, layout design, and mailing, always on- time and on-budget.• Created content for LinkedIn, Facebook, and Twitter to increase organization visibility.