With over 12 years of experience in various healthcare environments, I am currently an Account Support Specialist at ACEMAPP, a software system for education and clinical sites conducting clinical education. I hold a bachelor's degree in Health Services Administration and have developed skills in customer engagement, team building, and product adoption.I am passionate about supporting the mission of ACEMAPP and its parent organization, Michigan Health Council, which is to facilitate and improve healthcare workforce development. In my role, I work collaboratively with diverse stakeholders at clinical partner sites to manage schedules, data for recruitment, and compliance monitoring for members. I also provide customer success and innovative solutions to our partners by conducting data analytics and offering guidance and communication on how to get the most value from the system. I am always eager to learn new software tools and techniques to enhance my performance and exceed expectations.