Heather Lee Email & Phone Number

United States

Friday Harbor, Washington, United States

Salt Lake City

Managed all processes involving recruiting and hiring for 3 different restaurants. ▪Responsible for taking the hardcopy files to an online format for ease and sustainability. ▪ I9 compliance and quarterly I9 audits.FMLA and ADA compliance. ▪ Administering health and welfare plans. ▪ Acting as a liaison between insurance and 401k providers and employees. ▪ All employee onboarding. ▪ Compiling and filing EEO-1 and 2 reports. ▪Coordinate and schedule employee training events. ▪Identify and escalate issues of concern. ▪ Create and maintain a successful safety program with weekly updates. ▪ Full cycle recruiting.

Salt Lake City Metropolitan Area

Accounts Payable-Uploading and Posting all payable files. ▪ Prepare weekly cash balance reports and financial statements for 2 successful restaurants. ▪ Reconciliation of vendor accounts to ensure accuracy. ▪ Bank reconciliations. ▪ Coordinator for private events at both locations, ▪ Wholesale manager for the bakery. ▪ Maintained daily, weekly, and quarterly, financial reports. ▪ Ensure all cash handling and cash register functions are performed in an accurate and consistent manner ▪ Maintained final accountability for store operations, employee development and financial contribution. ▪ Determined staffing requirements, recruited, conducted job interviews. ▪ Ensured all company policies and store operating standards, and procedures, are communicated effectively to partners.

Midvale, Utah

▪ Maintained daily, weekly, and quarterly, financial reports. Maintained final accountability for store operations, partner development and financial contribution. ▪ Ensured the proper types and amounts of materials, supplies, and merchandise are ordered. ▪ Trained and developed partners to demonstrate Starbucks customer service standards, operating standards and STAR skills. ▪ Determined staffing requirements, recruited, conducted job interviews. ▪ Ensured all company policies and store operating standards, and procedures, are communicated effectively to partners.

Salt Lake City Metropolitan Area

Managed operations of high volume, highly recognized, sushi restaurant. ▪ Developed new procedures and streamlined FOH systems to ensure speed and accuracy of service. ▪ Supervision, delegation and training of staff members. ▪ Set up food and liquor pars to ensure lower food cost and higher profitability. ▪ Maintain staff communication to ensure a smooth and reputable dining experience. ▪ Analyzing daily labor reports to ensure immediate profitability. ▪ Maintain high levels of involvement with FOH and BOH issues to ensure low turnover percentages throughout interviews.