Heather Pierce work email
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Heather Pierce personal email
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Heather Pierce is a Executive Dean at Pikes Peak State College. She possess expertise in public speaking, community outreach, mental health, government, emergency services and 16 more skills.
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Executive DeanPikes Peak State CollegeMonument, Co, Us
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Executive DeanPikes Peak State College Jun 2023 - PresentColorado Springs, Colorado, United States
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Dean Of Career And Technical EducationPikes Peak State College Jan 2023 - Jun 2023Colorado, United States
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Associate DeanPikes Peak State College Sep 2022 - Jan 2023Colorado Springs, Colorado, United States
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Executive DirectorAps Training Academy Jan 2022 - Sep 2022 -
Workforce Education Program ManagerWaubonsee Community College Jan 2021 - Jan 2022 -
Workforce CoordinatorWaubonsee Community College Feb 2019 - Jan 2021Sugar Grove, Illinois
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InstructorElgin Community College Oct 2015 - Aug 2019Burlington, IllinoisAs the Program Instructor for The Public Safety Communications Program, I prepare students for a challenging career in emergency communications. Teaching fundamental professional skills in an innovative classroom environment, my instructional content is lecture based, that encourages discussion, and feedback. In addition, I have redesigned the course content to exceed the national standards. -
Director Of Customer ExperienceCapers Jun 2016 - Mar 2018Greater Chicago AreaLed the managing software support team, coordinating sales and marketing, and was the initial contact with key decision makers, developing solid customer relationships, which contributed to increasing overall revenue by over $500k within a two year period. By analyzing system feedback, I presented business cases for product enhancements and advised development and deployment teams according to industry trends, client feedback, and operational requirements.Additional roles included providing Level 2 software support including web based applications, SQL queries and reporting. Conducted updates with customers, and coordinated software training for the Records Management System (RMS), Computer Aided Dispatch (CAD), and Mobile. -
Professional Standards ManagerPowerphone, Inc. Aug 2013 - Sep 2015Madison, ConnecticutImplemented major contributions in providing cost-effective solutions. This included an innovative re-design on a product component, developing course content, online training and software applications in addition to performing program and process analyses. These processes reduced the company’s cost by 56% and increased customer engagement by 68%. Defined professional standards and produced assets to train employees and customers. Collaborated with cross functional teams to ensure standards were met. Developed emergency medical call handling protocols for national implementation. -
Integrated Assessment Program Manager - Research AssociateNorthern Illinois University May 2011 - Jul 2013Dekalb, IllinoisOversaw a staff of twenty-five licensed clinicians, four clinical supervisors, and two administrative assistants.Managed a $4 million state grant from the Illinois Department of Children and Family Services (IDCFS). Improved the hiring process from nine months to one month which retained funding from the grant source and maintained adequate staffing. Responsible for statistical database management, data analysis, and quarterly reporting to IDFCS. Evaluated and reported employee performance quarterly. Managed recruitment, interviewing, hiring, and training of clinical staff. -
Trauma, Mental Health, And Recovery Lab Research AssistantNorthern Illinois University Jan 2009 - May 2011Dekalb, IllinoisDesigning a research project from conceptualization to publication under the mentorship of Dr. Michelle Lilly. I was responsible for the design, methodology, proposal, data collection, data analyses, and publication of findings. I published the seminal article on PTSD symptomology in 911 Telecommunicators in the Journal of Traumatic Stress (IF = 2.7) and received international recognition with a press release. Several other peer reviewed articles have been published from the dataset that I created.
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Research AssistantNorthern Illinois University Apr 2010 - Jun 2010Dekalb, IllinoisProject Title: Social Reasoning in Pre-School Children
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School Psychology Lab AssistantNorthern Illinois University May 2009 - Aug 2009Dekalb, IllinoisAssisted with research data collection and entry.
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Administrative AssistantState Of Illinois Jun 2006 - Sep 2007Illinois State Police -
911 TelecommunicatorTricom Central Dispatch Sep 1999 - May 2005Geneva, IllinoisSupervised the afternoon shift while designing a statistical database and detailed reporting method that improved the center’s readiness. Answered and processed emergency and administrative service phone calls, dispatching emergency units and monitored radio traffic. Coordinated public safety responses to multiple incidents.
Heather Pierce Skills
Heather Pierce Education Details
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Adult And Continuing Education And Teaching -
Educational Leadership
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Psychology
Frequently Asked Questions about Heather Pierce
What company does Heather Pierce work for?
Heather Pierce works for Pikes Peak State College
What is Heather Pierce's role at the current company?
Heather Pierce's current role is Executive Dean.
What is Heather Pierce's email address?
Heather Pierce's email address is hp****@****see.edu
What is Heather Pierce's direct phone number?
Heather Pierce's direct phone number is +163097*****
What schools did Heather Pierce attend?
Heather Pierce attended Depaul University, Depaul University, Northern Illinois University.
What are some of Heather Pierce's interests?
Heather Pierce has interest in Social Services, Education, Science And Technology, Animal Welfare, Health.
What skills is Heather Pierce known for?
Heather Pierce has skills like Public Speaking, Community Outreach, Mental Health, Government, Emergency Services, Emergency Management, Public Safety, Customer Service, Organizational Development, Spss, Team Building, Strategic Planning.
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Heather Pierce
Senior Director For Science Policy And Regulatory Counsel At Association Of American Medical CollegesWashington, Dc4aahrpp.org, aamc.org, primr.org, hyatt.com1 +161742XXXXX
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Heather Pierce
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Heather Pierce
Lone Tree, Co2kw.com, cochlear.com -
Heather Pierce
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