Heather Caudill Email & Phone Number

Louisville, Kentucky, United States

PE teacher and office manager

Louisville, Kentucky Area

Louisville, KY

Assist customers with their health and fitness needsPerform gait analysis to determine the proper footwearHead coach/Coordinator for beginners 5k program (100+ members)Professional bra fitter acting with gentility to make the customer comfortableEnter purchase orders and assist in maintaining inventorySocial media dutiesAssist in event planning

Answering international consumer emails (100+ weekly)Managing 20 Jack Daniel's international Facebook pages by testing applications, responding to comments, and adding/removing content as needed to ensure the brand is promoted in a positive and responsible manner.Coordinating translation efforts with local team members in each market and using Google.

the Office of DiversityManaged schedules in Outlook 2007, made travel arrangements via BF Travel, processed invoices in Prodágio, created expense reports in NECHO, created vendor records and ordered supplies using E-WayOrganized and classified approximately 200 business contacts for the Chief Diversity Officer; creating digital records in Outlook 2007 for.

Maintained relationships with accounts (some international) through internal sales calls and periodic onsite meetings. Worked cross-functionally with manufacturing, shipping/warehousing, credit, marketing, IT and field sales personnel to ensure high levels of customer satisfaction.Collaborated with the National Sales Manager and Director of Sales to.

Developed best practices and procedures for consumer and account service as primary Customer Service Representative for a new corporate divisionCreated daily, weekly and monthly reports to analyze sales and maintain inventory accuracy while reporting directly to the Director of Sales and MarketingAssisted in the development of clean flow processes and.

Solved problems related to open orders, consumer warranty replacements and order shipment/trackingDeveloped a weekly inventory report by extracting data from SAP and then creating charts in ExcelAssisted in special projects assigned by the Customer Service ManagerVolunteered in Customer Service and Sales for the Bionic Glove division and attended trade shows

Assisted Marketing and Tour Director with research and website content/maintenance (Summer 2002)Composed press releases and provided reporters with media kits. (Summer 2002)Led tours and gave 20 to 25 minute presentations to groups of 25 to 50 people

• Coordinated the annual Bowl For Kids' Sake event, which raised over $82,000 in one weekend.
• Managed recruitment, scheduling, logistics and distribution for the College Bowl event
• Organized fundraising efforts to obtain around $10,000 in corporate sponsorships and prize donations
• Designed logos, flyers and shirts for special events using Adobe Illustrator

Assisted Marketing and Tour Director with research and website content/maintenance (Summer 2002)Composed press releases and provided reporters with media kits. (Summer 2002)Led tours and gave 20 to 25 minute presentations to groups of 25 to 50 people

Marketing Strategy Certificate

• Bachelor Of Arts, Public Relations With A Minor In Psychology

Activities and Societies: Phi Mu Sorority, Public Relations Student Society of America