Heather Davidson Email & Phone Number

Accountable for the successful delivery of greenfield cross-functional prioritized Enterprise Portfolios spanning matrixed divisions, impacting over 50,000 associates. Pioneered the development of consistent program management artifacts, comprehensive project plans, and streamlined processes for optimal efficiency. Initiated the creation of achievable Objectives and Key Results (OKRs) to serve as guiding beacons for program outcomes. Collaborated with various Diversity, Inclusion, and Belonging communities, with a specific emphasis on EmpowHER and Women In Tech, to champion, support, and mentor women in IT.

As the architect of Product Operations for a $20 million contract, I adeptly managed a team of 100 resources, ensuring optimal efficiency and successful project delivery. My leadership extended across the entire life cycle of a CMS Federal Government system, encompassing new feature development, prioritized enhancements, historical data conversion, Human-Centered Design (HCD) efforts, end-user training, external communications, production support, and collaboration with executive stakeholders. Committed to fostering a high-performing product team, I implemented standardized processes, tooling practices, communication protocols, and robust reporting mechanisms.

▪ Led workflow assessments and devised new operational processes that led to a 20% increase in productivity in a short span of 4 months.▪ Provided program oversight for the implementation of a new Policy Admin System which impacted IT, Operations, Financial, Marketing, and other cross-functional departments. Initiative also cultivated the $2.5M resource budget.

Managed a portfolio of digital retail products, defined product vision and roadmaps, expanded the portfolio from four to eight products over 18-months, and achieved 300% MRR growth. Created strategy and built a team of eight diverse Product Owners overseeing 140+ personnel and 8 unique products. Initiative encompassed maintaining product roadmaps and developing appropriate processes to enhance the scalability of the business during growth periods.

Successfully executed three portfolios totaling $15M, collaborating with five Project Managers and overseeing 150 resources. My responsibilities encompassed defining program scope, crafting project roadmaps, developing budgets, and managing timelines for each portfolio. In the realm of financial IT projects, valued between $400K and $1.2M, I directed cross-functional teams, comprising Developers, QA Associates, Business Users, and Executives, ensuring timely and on-budget project completion. Leading project teams of 60 personnel and 20 stakeholders, I orchestrated responsibilities, prioritized activities, and consistently delivered projects on time and within budget, resulting in three promotions within a remarkable three-year span, a testament to my exceptional performance and leadership.

Lansing

Directed financial IT projects valued between $400K and $1.2M and directed teams composed of Developers, QA Associates, Business Users and Executives to ensure project completion. Led project teams of 60 personnel and 20 stakeholders, assigned responsibilities, prioritized project activities, and provided on-time and on-budget completion for projects.

Lansing, Michigan Area

Managed technology projects within the education and corrections industry, maintained project scope, facilitated requirements gathering, and ensured on time and on budget project delivery.

Managed technology projects within the education and corrections industry, maintained project scope, facilitated requirements gathering, and ensured on time and on budget project delivery.

Bachelor'S Of Science, Business, Management, Marketing, And Related Support Services

Master Of Business Administration (Mba)