Heather Cook Email & Phone Number

Fredericksburg, Pennsylvania, United States

• As the Training & Development Manager I collaborate with leaders and various stakeholders to develop and implement talent strategies, programs, and processes that enhance our organization's culture, efficiency.
• Develops the overall learning and development strategy aligned with organizational goals and objectives.
• Identifies training needs through assessments, performance reviews, and collaboration with stakeholders.
• Curriculum Development
• Creates and sources effective, engaging learning materials including instructor-led training, virtual, and off-site resources. Training Delivery and Facilitation
• Serves as a subject matter expert for leadership development, skills training, and other relevant topics.

Greater Grand Rapids, Michigan Area

In this position I wear many hats while supporting the in-plant training systems. The main categories of my responsibilities are:- OD consulting - Analyzing training requirements- Coordinating training plans and activities- Developing and delivering training programs- Facilitating training presentations- Guiding and facilitating teams and working groups.

Greater Grand Rapids, Michigan Area

Business, nonprofit, government, and union organizations all need specialists who are trained torespond to employee concerns, administer labor and employment laws, and design policies dealingwith diversity and equal opportunity, recruiting and selection, training, performance appraisal,compensation, benefits, discipline, and labor negotiations. A Bachelor.

Greater Grand Rapids, Michigan Area

Grand Rapids, Michigan

• Responsible for providing services and delivering established learning solutions for all County employees while maintaining efforts to sustain a diverse work force. I am also responsible for business results generated.
• Improve Kent County's performance and service delivery by increasing the skills, knowledge and ability of our workforce
• Identifying, developing, marketing and delivering learning and development programs
• Administering internal training programs; ensuring that training is scheduled, materials are prepared, and proper documentation is maintained
• Deploying train-the-trainer programs
• Conferring with County leadership, supervisors and employees to conduct ongoing needs assessments to prioritize and respond to requests for training

Greater Grand Rapids, Michigan Area

• Deliver established learning solutions for front-line employees while coordinating insurance, continuing and higher education. Responsible for business results generated through learning and performance improvement.
• Conducting needs analysis for projects of all complexity levels
• Designing learning solutions for projects of all levels of complexity and front-line employees, using adult learning practices and technologies appropriate to the needed outcome
• Organize, obtain, produce and maintain learning materials
• Partners with various departments in designing and delivering learning and performance improvement solutions.
• Responsible for learners' success in achieving learning objectives.

Greater Grand Rapids, Michigan Area

As a Building Manager I effectively manage staff in five different departments of the student center; this includes all scheduling and human resource procsesses related to interviewing, hiring and onboarding.I also provide support and management for various activities including rentals to outside groups, internal conferences and all athletic events.

Greater Grand Rapids, Michigan Area

As an HR and Recruiting Specialist I help to personalize the job market one person at a time, connecting candidates to the right employers throughout the Greater Grand Rapids, Michigan.Company OverviewMixed is a boutique staffing firm focused on placing the right employees, with the right employers. We have extensive screening and training programs to.

London, ON

Community Habitat of London (CHL) was created by Alvin Roth of Mission Services. It is a 22 unit apartment building on Simcoe St. in London, ON. Operating as a nonprofit organization, CHL offers financial assistance for housing costs for tenants living in poverty situations. CHL's mission is to help tenants during a time of need to enable them to get back.

London, Ontario Canada

As an Account Manager I was a hands-on, dedicated and focused professional guaranteeing your needs were met so you never fell through the proverbial cracks again.My service was a symbiotic one: I helped members grow their business and that helped grow mine! It was that simple.Specialties Human Resources Consulting, Comprehensive Marketing-Based Research.

London, Canada Area

• EyeLook Media Inc. is your premier Digital Signage solutions company located in London, Ontario. They are committed to offering your business a personalized and cost-effective approach to any Digital Signage project.
• Customer Relationship Manager
• Strong understanding of target marketing, branding consistency and negotiations
• Experience with the development and execution of strategic development programs
• Successful account development, management and growth through relationship selling
• Exceptional written and verbal skills, experienced internal and external communicator

Fanshawe College

Community Consultants is a business consultancy operated by the Lawrence Kinlin School of Business at Fanshawe College. This service, provided primarily to small and medium sized businesses, is an expansion of the extensive community consulting already undertaken by Fanshawe business students in a variety of courses and programs.I helped lead a team of.

St Thomas, Ontario

• Contract positionHR Administration
• recruiting;
• performance management and improvement tracking systems;
• logistics and recordkeeping;
• assisting with employee relations;
• employee safety, welfare, wellness, and health reporting;

Toronto, ON

Developed and designed an online training module, updated and created new policies and updated and edited the employee handbook

lead small groups, coordinated the Alpha program, served on the leadership team of the Saturday night cafe

London, Ontario

• Provided quality customer service by effectively counselling clients, role modelling strong leadership to all staff and following up with clients when necessary by email and telephone.
• Placed employment ads with HRDC and The London Free Press
• Ensured excellence in staff performance by interviewing, hiring, training and managing employees with consistently strong leadership skills.
• Created, achieved and surpassed organizational sales goals each month.
• Accurately counted and ordered inventory, reported daily sales, scheduled staff and monitored expenses closely using Windows XP, Vista and the entire MS Office Suite.

• Provided quality customer service by effectively counselling clients, role modelling strong leadership to all staff and following up with clients when necessary by email and telephone.
• Ensured excellence in staff performance by interviewing, hiring, training and managing employees with consistently strong leadership skills.
• Created, achieved and surpassed organizational sales goals each month.
• Accurately counted and ordered inventory, reported daily sales, scheduled staff and monitored expenses closely using Windows XP, Vista and the entire MS Office Suite.
• Designed, prepared, delivered and implemented training workshops on employee motivation, customer service, sales, lead calls, telephone etiquette and loss prevention.

Bba/Mba, Strategic Human Resource Management, 3.98/4.0 Gpa

Activities and Societies: National Society of Leadership and Success This program provided me with the opportunity to earn a Bachelor of.

Business Administration - Leadership And Management, 4.16/4.2 Gpa

Activities and Societies: Conversation Circles, Human Resources Club, Community Advisory Committee for Lawrence Kinlin School of Business.

General Business, Business Administration And Management, General, 4.09/4.2

Activities and Societies: Conversation Circles, Human Resources Club, Community Advisory Committee for Lawrence Kinlin School of Business.

Associate'S Degree, Business Human Resources, 4.13/4.2 Gpa

Activities and Societies: Conversation Circles, Human Resources Club I learned business basics such as accounting, communications and.

Business, Business Foundations, 4.19/4.2 Gpa

Activities and Societies: Conversation Circles Graduated on the Presidents list. This program is designed to build fundamental business.