Heather Mitchell

Heather Mitchell Email and Phone Number

Associate Director of OEM National Account Management @ S&P Global
New York, NY, US
Heather Mitchell's Location
New York City Metropolitan Area, United States
Heather Mitchell's Contact Details
About Heather Mitchell

Hi, I’m Heather!I’m a career automotive industry professional with extensive and direct OEM (Honda, Acura, and Lexus), dealership operations, and car sharing (Zipcar) experience. I specialize in Digital Marketing strategy for the automotive industry, B2C, and B2B sales.What makes me an asset to any team? I’m adept at using data to drive decision-making, leveraging strategic partnerships, SEO, and analyzing financial reports to create action plans that improve customer experience and increase sales. Lastly, I easily translate data into action steps, build trust, and influence others.What I do best:o Exceptional financial acumen and data-backed decision-making o Lead national programs across multiple tierso Identify and remedy operations gapso Coach, develop and mentor to performanceo Negotiate win-win strategic partnershipsI love making new connections and learning about new opportunities. Send me a message and let’s connect!

Heather Mitchell's Current Company Details
S&P Global

S&P Global

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Associate Director of OEM National Account Management
New York, NY, US
Website:
pitchbook.com/credit
Employees:
16
Heather Mitchell Work Experience Details
  • S&P Global
    Associate Director Of Oem National Account Management
    S&P Global
    New York, Ny, Us
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  • S&P Global
    Associate Director Of Oem National Account Management
    S&P Global Nov 2021 - Present
    New York City Metropolitan Area
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  • American Honda Motor Company, Inc.- Acura Division
    Assistant Zone Sales Manager
    American Honda Motor Company, Inc.- Acura Division Jan 2019 - Dec 2021
    Irving, Texas, United States
    Lead 5 District Sales Managers who manage the Acura Division and dealership relationship across 15 states, representing 25% of national sales and ~ $1.8B in revenue. Develop and assess dealer KPI’s. Identify operations gaps. Create digital marketing micro-strategies at the dealer, metro, and national levels. Create and execute national programs. Empower and educate dealer partners to leverage operations and digital marketing opportunities to drive sales.
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  • Acura Division, American Honda Motor Co. Inc.
    Assistant Zone Manager- Business Improvement
    Acura Division, American Honda Motor Co. Inc. Mar 2017 - Dec 2019
    Irving, Tx
    Facilitated continuous dealership performance improvement with a heavy emphasis on digital marketing. Collaborated closely with dealer partners, headquarters, and regional management teams to engage the dealer body, improve sales, client satisfaction, and retention of low-performing dealers.
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  • Acura Division, American Honda Motor Co. Inc.
    District Sales Manager
    Acura Division, American Honda Motor Co. Inc. Dec 2013 - Mar 2017
    Dallas/Fort Worth Area
    Liaison between American Honda Motor Company and twelve Acura dealerships. Analyzed dealership data and inspected operations to identify gaps and opportunities to increase new and certified pre-owned vehicle sales. Implemented initiatives to improve customer experience, satisfaction, and retention.
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  • Zipcar
    Vehicle Procurement Manager
    Zipcar Aug 2011 - Nov 2013
    Cambridge, Ma
    Developed and executed vehicle procurement strategy for 9,000 vehicles across the U.S. and Canada. Analyzed total cost of ownership. Managed and forecasted monthly operating expenses. Identified and seized strategic partnership opportunities.
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  • Toyota Motor Corporation
    District Sales Manager| Scion District Sales Manager| District Service And Parts Manager|Analyst
    Toyota Motor Corporation Apr 2005 - Aug 2011
    Greater Boston Area
    Oversaw 45 dealerships to drive sales and profitability through operations and digital marketing strategies. Analyzed sales data and created dealership-specific action plans. Identified and remedied operations and training gaps. Served as a consultative partner to dealer ownership and management. 2010 District Manager of the Year.
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Heather Mitchell Skills

Vehicles Sales Customer Satisfaction Automotive Customer Retention Sales Operations Sales Management Sales Process Management Automobile Profit Inventory Management Parts Marketing Logistics Team Building Customer Service Strategic Planning Procurement

Heather Mitchell Education Details

Frequently Asked Questions about Heather Mitchell

What company does Heather Mitchell work for?

Heather Mitchell works for S&p Global

What is Heather Mitchell's role at the current company?

Heather Mitchell's current role is Associate Director of OEM National Account Management.

What is Heather Mitchell's email address?

Heather Mitchell's email address is he****@****kit.com

What schools did Heather Mitchell attend?

Heather Mitchell attended University Of Vermont.

What skills is Heather Mitchell known for?

Heather Mitchell has skills like Vehicles, Sales, Customer Satisfaction, Automotive, Customer Retention, Sales Operations, Sales Management, Sales Process, Management, Automobile, Profit, Inventory Management.

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