Heather Graham Email & Phone Number

Austin, Texas, United States

-Responsible for processing payments from customer and vendors daily in the form of checks, wires, EFTs, and credit cards; regularly identifying means for improving procedures -Engaged in complex levels of account research and reconciliations for various teams and customers-Supported Accounts Receivables team with audits and monthly, quarterly, and.

Austin, Texas, United States

-Acted as key stakeholder in financial, tax, and licensing system integrations from PLUS to Towerstone after company acquisition -Produced monthly bank reconciliations, general ledger and production reporting, and various other reports as requested-Executed all aspects of accounts receivables and accounts payables-Facilitated vendor relationships and.

Austin, Texas Area

-Executed all aspects of accounts receivables and accounts payables-Coordinated vendor relationships and payables; orchestrated various cost saving measures -Responsible for filing recurring surplus lines state taxes and maintaining various national licensees-Provided timely and responsive service to business requests both internally & externally utilizing.

Austin, Texas Area

-Managed the set up distribution of new business submissions internally-Obtained and processed loss runs as requested by brokers or retail agents-Provided back up support to Financial Operations staff-Executed special projects and supported Production Team as required-Oversaw the distribution of client communications internally-Assisted with office.

Austin, Texas Area

-Fulfilled both short and long-term substitute assignments across all subject areas-Effectively taught students of varied academic/age levels (grades K-12)-Facilitated classroom learning for as many as 27 students-Oversaw clerical administrative duties when substituting for office staff

Milton, Florida

-Gained experience assisting students with a range of disabilities and learning differences-Led educational games and group activities-Provided multifaceted teacher/classroom support-Aided students in reaching cognitive and development milestones

Santa Rosa County, Florida

-Fulfill both short- and long-term substitute assignments across all subject areas, effectively teaching students of varied academic/age levels (grades K-12) and diverse cultural backgrounds. Instruct classes of as many as 24 students; communicate with teachers and administrators.

Pensacola, Florida Area

Coordinated local programs for the U.S. Department of State’s International Visitor Leadership ProgramProvided general office and computer supportDrafted proposals

Milton, Florida

• Tasked with recruiting, training, and retaining member agencies
• Coordinating efforts to facilitate the food bank’s Mobile Pantry Program
• Handling member agency orders, scheduling, and communications
• Establishing relationships with community partners and member agencies

Pensacola, Florida

• Accountable to the Chief of Neighborhoods to conduct mayoral initiatives
• Assisted in establishing a strategy of conducting a Building and Lot Conditions Survey spanning an area of five neighborhoods
• Coordinated efforts for Building and Lot conditions Survey with local Habitat for Humanity and acted as liaison for the City
• Developed and actualized volunteer training program for Westside Redevelopment Project
• Contributed by means of data analysis, research, and writing to a Findings of Necessity Study for the creation of the Westside Neighborhoods Community Redevelopment Area to be presented to the City Council

Pensacola, Florida

• Management from 2004 to 2010, promoted to Department Manager in 2012
• Managed and cultivated management sensitivities while overseeing daily shift operations
• Supervised 8 to 15 employees at a time
• Responsible for store-wide Point of Sales Computerized System
• Administered scheduling for 30+ employees
• Accountable for inventory, ordering products, and production

Bachelor Of Arts (B.A.), Global Affairs

Associate'S Degree, General Studies