Heather Pierce Email & Phone Number

Evansville, IN, US

Create and implement strategies for charitable giving, Alumni engagement, public relations, and marketing - with the ultimate goal of continuing the legacy of Camp Carson and connecting with more families. If every child had an opportunity to spend a week at Camp Carson, the world would be a better place.

Senior leader responsible for setting strategic direction for internal teams of Project and Account Management, Sales Support, Customer Service, Order Processing, Custom product, Government contract and compliance. Encourages and enables continuous improvement opportunities among the 50+ employees. Accountable for Kimball's overall compliance related to.

Lead a team of Strategic Account Managers in supporting Kimball Office's largest customers throughout the country. Worked directly with customers, sales team, and dealer partners to ensure that our internal team supported the growing and changing customer needs.

Developed and managed a Bid Response Program for field sales to use in responding to RFPs and customer inquiries. Created documents and templates to ensure appropriate and consistent Kimball branding on all bid responses. Worked with outside software company to create an online tool for salespeople and dealer partners.

Worked with the sales team and dealer partners on sales strategies to win new accounts and projects, and increase revenue. Responsible for product profitability, sales forecasting, and supporting internal processes.