Heather Martin Email & Phone Number

Carlsbad, CA

Carlsbad, CA

Pasadena, CA

Over a five month period I had the chance to do a marketing research analysis on a non-profit. This analysis was an individual project that began by going out and obtaining a client that was willing to partner with me. I had the chance to work with a crisis pregnancy clinic in Pasadena, California. This analysis consisted of doing both primary as well as.

Fullerton, CA

Over a four month period I had the chance to do a marketing research analysis on a local business. This analysis was an individual project that began by going out and obtaining a client that was willing to partner with me. I had the chance to work with a local coffee shop called, "Van Dyke Coffee Roasters" in Fullerton, California. This analysis consisted.

La Mirada, CA

• Managed front of house support to 5,000 + students and guests attending University events on regular basis with a team of 20.
• Maintained consistent customer service standards in overall guest experience.
• Coordinated with a team of 20 to manage attendance at University events 3-5 times per week, collecting attendance for over 5,000+ students & attendees.
• Implemented attendance protocols and worked to troubleshoot attendance concerns for university events.
• Operated ID card technology to scan attendee’s entrance for major University events.
• Coordinated, troubleshot, and enforced University’s convocation chapel attendance policies with students regularly.

• Involved in organizing 6 university wide events
• Assisted in maintenance for pre and post event planning and set up
• Dealt with and solved problems that arose from overbooking and customer misunderstandings regarding event details

• Led a team of 9 SOS Leaders in developing skills and leadership
• Assisted and developed training in communication, diversity, general school knowledge, etc.
• Assisted in planning a carnival for the incoming students
• Developed seminars informing new students about different extracurricular activities on campus

• Coordinated with the Pet Care Professionals regarding any questions or issues that came up
• Assisted the President in daily office tasks
• Contacted new clients regarding the services they were recently provided

• Oriented 19 incoming freshman to Biola’s community by coordinating campus wide events
• Developed and facilitated three informational student workshops, with 50+ students in attendance
• Led a parent forum and facilitated discussion