Heather Hall is a Director, Customer Experience and Digital Transformation Strategy at Protiviti. She possess expertise in strategy, analytics, direct marketing, integrated marketing, crm and 16 more skills. Colleagues describe her as "Heather excels at working with clients across a wide range of industries, and especially in Retail; she brings a thoughtful, problem-solving perspective to every engagement. She's a business development maven, a proven rainmaker who combines sales skills with the ability to implement and create repeatable processes for her clients. Need to take a stage 2 startup and scale it to $50-100 mm in revenue? Look no further. This is exactly what her experience in modeling, data analytics and segmentation gives her the ability to do. Heather can quickly translate the outputs of sophisticated analyses into simple recommendations and next steps. She can determine what audiences to pursue for new customer acquisition, upsell or retention and identify where and how to reach these audiences. Perhaps most importantly, Heather is a pleasure to work with. Engaging and outgoing, she's quick to find the humor in, and then the solution to, challenging client interactions. She builds loyal teams that achieve their goals through hard work, collaboration and a shared purpose. These traits have made her successful in her tenure at Acxiom and will continue to underpin her success going forward. " and "I have had the great pleasure of working both with and for Heather over the past decade. She brings tremendous business acumen, integrity and initiative to all engagements. This is coupled with a lack of ego making her an exceptional partner and an inspirational leader. "