Heather Roscoe-Andersen Email & Phone Number

Social media strategy, analytics, content creation, and engagement for the Historical Novel Society North America's 2025 conference.

Wrote and published seven historical fiction novels under a pen name, earning international recognition for my detailed research and well-crafted narratives about people in the 13th and 14th centuries.Responsible for all aspects of publishing. Personally responsible for content layout via Atticus, website design and build, Facebook, BookBub, and Amazon ad.

Design net-new communications strategy and for Customer Advocacy team within Microsoft CE&S organization. Develop communications goals aligned to fiscal year strategic priorities to increase cross-functional mindshare within CE&S and propel executive visibility across the company via storytelling, social capital, and project-based initiatives that support.

Caregiver break during covid-19.

Redmond, Washington, US

Field Marketing Community Lead - Accountable for Field marketing budgets, strategy, and reporting. Host twice-yearly international Field Marketing summits and meet regularly with Field managers to ensure accountability and remove blockers.Email Relationship Marketing Manager - Strategy and implementation for all post-sales email relationship marketing.

Dayton, Ohio, US

CUSTOMER EXPERIENCE MANAGER - Office 365 Education marketing (September 2016) - Campaign strategy, development and execution for the Office 365 Education team's email marketing activities in SalesForce and lead generation activities through Marketo - Design tests and experimentation to understand audience preferences. Analyze and iterate based on.

Redmond, Washington, US

FIELD COMMUNICATIONS PROJECT MANAGER - Microsoft SMB (July - November 2015)- Project management support to the SMB marketing leads for three major products- Create and execute on communications strategy for product launches and incentives to the field- Community management and content creation for Field-facing social media channelsCONTENT STRATEGIST.

Redmond, Washington, US

Maintain relationship between Microsoft and Beyondsoft's offshore testing teams in China. Communicate and escalate issues, monitor monthly spend, and contract renewals. Project Manage an onshore testing team and provide weekly reporting to monitor team success and progress.

Brooklyn, NY, US

Learned to sew, tailor, and create unique designs for customers, including drafting original patterns. - Managed a business budget and business plan with no prior experience. Business stayed solvent though the financial crisis and Poor Jean made a profit in its first year. - Wrote and published all advertising content, copy editing, and social media.

Bellevue, WA, US

- Supervised a small team via indirect reporting relationship. Held the M&E team together through a difficult and unexpected shift in leadership, and maintained team’s visibility and credibility with our executives. - Collaborated with legal, executive leadership, senior management, agencies, and procurement teams to redefine the scope and responsibilities.

Bellevue, WA, US

- Liaison between Meetings and Events team and T-Mobile clients to produce effective, creative collateral for internal T-Mobile teams and employees, such as printed pieces, event material (tradeshow booths, handouts, room decor), etc. - Partnered with the events team to project manage all creative aspects of T-Mobile internal events and create a meaningful.

Redmond, Washington, US

Support Microsoft Emerging Markets business team through writing, web content management, and strategic planning.- Overhauled two out-of-date websites with new content and UI.- Assisted Marketing Manager with high-level press releases, research assignments, training courses for a global audience, project management, and an intensive annual report project.

Redmond, Washington, US

- Posted QFE updates on external website for OEM’s and other customers.- Edited website content for accuracy, consistency, aesthetic appeal, grammar, and spelling.- Managed cross group relationship with another vendor company to maintain two external websites.- Assisted team management in planning and strategizing a large content migration project.

Charlotte, North Carolina, US

Managed all internal communications for two Honeywell SBUs- Redesigned two internal newsletter websites to create more organized and aesthetically pleasing look.- Designed all internal site communications for corporate and SBU level events.- Organized and managed 5 All Hand’s meetings, 5 satellite broadcasts, 2 employee appreciation events and other on.

Social Media Technologies And Implementation - Certificate Course, Social Media Marketing

Bachelor Of Arts (B.A.), Communications

Bachelor'S Degree, Communications/Journalism

Bachelor Of Arts - Ba, Communications