Heather Scott Email & Phone Number

Columbus, Oh, Us

Roswell, Ga

Formally known as CJ Walsh Group & previously employed in 2007. Manage social media presence, applicant tracking system & job postings for one of the top insurance recruiting firms in the industry, boasting a 92% retention rate of candidates placed after 2 years of employment and over 80 placements made annually.

Alpharetta, Georgia

Provided succession planning support through talent acquisition and bench development for key positions in the Central Region ($384M+ in annual revenue), consisting of 51 dealerships in 10 states and over 3,800 employees.• Spearheaded strategic workforce planning efforts• Effectively monitored staffing projections, turnover trends, and talent gaps• Identified succession planning needs• Reduced costs by assessing and adjusting recruitment outreach efforts• Measured staffing effectiveness using cost-per-hire and turnover metrics

Alpharetta, Georgia

Provided human resource support to Market 1 of the Central Region ($114M+ in annual revenue), consisting of 17 dealerships in 4 southeastern states and 1,300+ employees. • Partnered with store and department managers to reduce average annualized turnover by 50%• Directed monthly union prevention meetings with skilled labor • Analyzed departmental metrics and identified trends• Orchestrated variable operations training schedule• Administered Spring succession planning program• Mentored payroll associates through quarterly lunch-and-learn program• Participated in quarterly job shadowing on sales floors and service drives• Coordinated annual enrollment training• Supported annual health awareness screenings• Streamlined recruiting, selection and on boarding initiatives• Emphasized performance improvement process• Conducted exit surveys with 90% voluntary participation• Devised unemployment claim strategies • Oversaw risk management and workers compensation incident prevention measures

Roswell, Georgia

Now known as Polikov Recruitment Solutions/current employer. Recruited passive commercial P&C insurance candidates nationwide for A rated national and regional carriers as well as MGAs, retail agencies, wholesale brokerages and TPA firms. • 4:1 Ratio – Candidates interviewed for vacancy : Candidates successfully placed (exceeded goal by 50%)

Atlanta, Georgia, United States

Recruited for internal corporate positions in multiple locations with salary ranges from $37k to 100k+.

Atlanta, Georgia

Recruited temp, temp-to-hire, and direct-hire positions with an average placement rate of 85-90%.

Stroud, Oklahoma

Provided human resource support for tribal government with enrollment of over 3,000 and a jurisdictional area covering all or parts of Payne, Pottawatomie and Lincoln counties. Support provided for over 300 employees at the tribal owned and operated Health Services/Clinic, Juvenile Detention Center, Food Distribution Center, Library, Police Department, Tribal Court System, Tax Department, Realty Department, Indian Child Welfare and the Office of Environmental Services. • Administered recruitment efforts for all vacancies• Organized training and development efforts, compensation program, performance appraisal process, employee relations, exit interview process, benefits, new employee orientations, pre-employment tests, and reference checks• Maintained Human Resource Information System records and confidential personnel files

Chandler, Oklahoma

• Provided backend support for Marketing Reps in agency appointment/cancellation duties including dissemination of marketing material communicating new and existing programs• Coordinated new business apps for underwriters based on various programs and incumbent agent

Oklahoma City, Oklahoma, United States

• 5 months of one-on-one, hands-on training by an experienced HR professional at an employee benefits/insurance brokerage firm• assisted with benefits enrollment• diagnosed enrollment status questions/claims issues

Bba, Human Resource Management

Activities and Societies: SHRM Student Chapter Board of DirectorsThe Human Resource Management program at the University of Central.

Ais, Associate Of Insurance Services, Insurance