Heather Scott Email & Phone Number

Columbus, OH, US

Roswell, GA

Formally known as CJ Walsh Group & previously employed in 2007. Manage social media presence, applicant tracking system & job postings for one of the top insurance recruiting firms in the industry, boasting a 92% retention rate of candidates placed after 2 years of employment and over 80 placements made annually.

Alpharetta, Georgia

• Provided succession planning support through talent acquisition and bench development for key positions in the Central Region ($384M+ in annual revenue), consisting of 51 dealerships in 10 states and over 3,800.
• Spearheaded strategic workforce planning efforts
• Effectively monitored staffing projections, turnover trends, and talent gaps
• Identified succession planning needs
• Reduced costs by assessing and adjusting recruitment outreach efforts
• Measured staffing effectiveness using cost-per-hire and turnover metrics

Alpharetta, Georgia

• Provided human resource support to Market 1 of the Central Region ($114M+ in annual revenue), consisting of 17 dealerships in 4 southeastern states and 1,300+ employees.
• Partnered with store and department managers to reduce average annualized turnover by 50%
• Directed monthly union prevention meetings with skilled labor
• Analyzed departmental metrics and identified trends
• Orchestrated variable operations training schedule
• Administered Spring succession planning program

Roswell, Georgia

• Now known as Polikov Recruitment Solutions/current employer. Recruited passive commercial P&C insurance candidates nationwide for A rated national and regional carriers as well as MGAs, retail agencies, wholesale.
• 4:1 Ratio – Candidates interviewed for vacancy: Candidates successfully placed (exceeded goal by 50%)

Atlanta, Georgia, United States

Recruited for internal corporate positions in multiple locations with salary ranges from $37k to 100k+.

Atlanta, Georgia

Recruited temp, temp-to-hire, and direct-hire positions with an average placement rate of 85-90%.

Stroud, Oklahoma

• Provided human resource support for tribal government with enrollment of over 3,000 and a jurisdictional area covering all or parts of Payne, Pottawatomie and Lincoln counties. Support provided for over 300 employees.
• Administered recruitment efforts for all vacancies
• Organized training and development efforts, compensation program, performance appraisal process, employee relations, exit interview process, benefits, new employee orientations, pre-employment tests, and reference checks
• Maintained Human Resource Information System records and confidential personnel files

Chandler, Oklahoma

• Provided backend support for Marketing Reps in agency appointment/cancellation duties including dissemination of marketing material communicating new and existing programs
• Coordinated new business apps for underwriters based on various programs and incumbent agent

Oklahoma City, Oklahoma, United States

• 5 months of one-on-one, hands-on training by an experienced HR professional at an employee benefits/insurance brokerage firm
• assisted with benefits enrollment
• diagnosed enrollment status questions/claims issues

Bba, Human Resource Management

Activities and Societies: SHRM Student Chapter Board of DirectorsThe Human Resource Management program at the University of Central.

Ais, Associate Of Insurance Services, Insurance