Heather Scott Email & Phone Number

Kernersville, Nc, Us

Kernersville, Nc, Us

* Oversaw 10-20 brands and owned the relationship between the client and Spotlight. Responsible for overall client/brand satisfaction, growth, and profitability.* Onboarded new clients and introduced them to the entire portfolio of offerings. * Maintained regular communication with the brands regarding sales forecasting, inventory management, account and listing health, advertising updates, new product launches, optimization updates, etc. Presented monthly brand reports.* Coordinated with support staff, optimization specialists, creative team, brand strategists, and the advertising team to bring full solutions to the clients. Organized brand strategy sessions and presented to the clients. * Took ownership of all tasks and deliverables. Kept up to date on Amazon processes and systems.Mentored newly hired brand managers.

* Oversaw 22 select Dell Business Partners in the commercial accounts vertical who each drove a minimum of $1M per year in sales. * Provided sales oversight and maximized sales engagement across all Dell business platforms, hardware, software, and services. * Coordinated a team of technical specialists, inside sales reps and outside reps to ensure cross-functional success. * Aggressively exceeded booking, revenue, and pipeline quota targets. Tracked, forecasted, coordinated, and reported on sales opportunities. * Jointly developed account plans and reviewed monthly against targets. * Provided product training to partners. Performed business reviews for each partner and developed marketing plans to increase selling efforts. * Performed business reviews for the territory to upper Dell management, once per quarter. *Consistently overachieved quarterly quota with aggressive growth targets.

* Owned complete channel results for Dell/EqualLogic storage sales in North Carolina. * Managed the entire sales process including initial opportunity identification, qualification, and deal closure through joint execution with the channel partner. * Provided cross-field engagement, demand generation events, and training to the channel partners.

* Called on senior level Executives. Managed a NC-based development territory in Dell's Preferred Corporate Accounts division. * Developed partnerships between Dell and customer accounts through the coordination of pre-sales negotiations, contracts, technical support teams, internal sales, and long-range planning. * Responsible for increasing account penetration, customer satisfaction and sales growth for long term results. * Developed and executed sales strategies in the market/territory for growth of Dell's portfolio of products and services. Experience using a team and consultative selling approach while managing the entire sales cycle.

* Established and managed overall IBM business relationships with C-Level and LOB Executives, functioning as the customer’s single point of contact into IBM, understanding the customer’s business environment, industry trends, domestic and global plans. * Over-achieved a multi-million dollar revenue quota, territory growth, and high customer satisfaction in a multi-customer, cross industry territory by identifying, developing, and winning high-value, high-growth opportunities for IBM Services, Hardware, and Software Solutions in new and existing customer accounts.* Developed, implemented, and executed account level IBM solution selling strategies that added value to the customer’s business while ensuring IBM's revenue and profit objectives are met. * Led and coordinated an extended team of diverse resources that included Reseller partners, IBM face-to-face sales reps, IBM.com reps, and ISV Alliance reps to manage and close opportunities. * Leveraged key IBM alliances and partnerships to maximize sales revenue. * Ensured that IBM delivered on promised results that yielded high customer satisfaction, managed customer issues to resolution, provided critical feedback from customers to appropriate IBM leadership.

* Managed and achieved all sales targets for a multi-million dollar territory and quota. * Coordinated and managed all IBM client teams composed of both internal and external resources.* Sold IBM solutions to executive level managers for corporate implementations. Territory experience included Banking/Finance, Insurance, and the Travel/Transportation industries. * Managed over two thousand installed and competitive accounts. Generated over 75 plus cold calls a day resulting in the identification of over one million dollars of net new opportunities a week.