Heather Hall

Heather Hall Email and Phone Number

VP of Operations - Claims Compensation Bureau @ PRA Group (Nasdaq: PRAA)
norfolk, virginia, united states
Heather Hall's Location
Virginia Beach, Virginia, United States, United States
Heather Hall's Contact Details
About Heather Hall

Distinguished 11 year international career managing performance in more than 4,000 offices. Highly skilled in all aspects of business; staffing, training, development, strategic partnerships, marketing, forecasting and budgeting.Years of program and pilot implementation have cultivated my ability to be both cost effective and agile. I started with Liberty Tax in 2004 and it has given me the ability to exercise my strengths, learn from key leaders and the leniency to develop professionally!I feel most rewarded when I can successfully execute a new program or change. Unlike many, I thrive and love change! I have a proven record of success in adoption of software as well as programs!

Heather Hall's Current Company Details
PRA Group (Nasdaq: PRAA)

Pra Group (Nasdaq: Praa)

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VP of Operations - Claims Compensation Bureau
norfolk, virginia, united states
Website:
pragroup.com
Employees:
1608
Heather Hall Work Experience Details
  • Pra Group (Nasdaq: Praa)
    Co-Chair Of Women In Business Advocacy Group
    Pra Group (Nasdaq: Praa) May 2024 - Present
    Norfolk, Virginia, United States
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  • Foodbank Of Southeastern Virginia And The Eastern Shore
    Member Board Of Directors
    Foodbank Of Southeastern Virginia And The Eastern Shore Aug 2023 - Present
    Norfolk, Va
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  • Claims Compensation Bureau
    Vp Of Operations
    Claims Compensation Bureau Sep 2021 - Present
    Norfolk, Va
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  • Claims Compensation Bureau, Llc
    Avp Of Operations
    Claims Compensation Bureau, Llc Feb 2017 - Present
    Norfolk, Virginia Area
  • Claims Compensation Bureau, Llc - Subsidary Of Pra Group
    Avp Of Business Development
    Claims Compensation Bureau, Llc - Subsidary Of Pra Group May 2016 - Present
    Norfolk, Virginia Area
    Generating new development deals focused on class action case specific prospects. Managing all aspects of sale cycle and tracking all sales activities. Providing Management team with input into new business markets and working with Business Development and Analytic team to enhance marketing media.
  • Liberty Tax Service
    New Company Initiatives
    Liberty Tax Service May 2014 - May 2016
    Virginia Beach, Va
    Introduced a new national sister company, SiempreTax+ focusing on the needs of the Hispanic culture. Conduct hours of research and analysis on best positioning, mapping, and office site selection. Directed operations including, create operational materials needed for franchisees.• Spearheaded operations, training, technology, systems, etc.; for a new nationwide brand, SiempreTax+ - 52 locations operating in its first year• Synchronized all operational systems, materials and processes for 52 offices nationwide• Developed and implemented a new training program focused on diversity marketing• Engineer, host and talent search daily recorded calls posted nationally to all offices
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  • Liberty Tax Service
    Director Of Tax School - Mapping - Site Selection
    Liberty Tax Service Apr 2008 - May 2016
    A role that was created for me, I launched tax school participation of 3,500 offices from 60% participation to 92%. Created cash-flow from a programs that had otherwise been considered cost of doing business. • Responsible for overall operation of the Tax Preparer Training Program (Tax School)• Ensured compliance in all 50 states – several states require registration of Tax Schools• Designed web-based application for student life-cycle management for franchisees• Developed training materials for over 3,500 offices in both US and Canada• Originated and facilitated an Online Tax School – over 2,000 students have completed
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  • Liberty Tax Service Franchise
    Franchise Owner
    Liberty Tax Service Franchise Jun 2006 - May 2016
    Greater Pittsburgh Area And El Paso, Tx
    This was and is such an exciting challenge. I started my franchisee experience with two Liberty Tax locations in the Greater Pittsburgh area. I successfully ran these offices for 3 years before relocating to Virginia Beach to work full-time for Liberty Tax, Inc. 2014 presented another opportunity to become a franchise owner again in the opening of Liberty's sister brand, SiempreTax+! SiempreTax is a brand dedicating to servicing in the Hispanic community (the largest minority in the U.S.) in their own language. We opened these locations in El Paso, TX where they are ran remotely. We maintain three (3) office locations that did nearly 1,000 returns combined in year #1. We had the 2nd highest new office in tax returns out of 50+ locations! I have hired and trained over 100 people and ran two successful franchises. This is a passion for which I am grateful I can maintain while pursuing my career!
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  • Jth, Inc. Aka Liberty Tax Service
    Director Of Guerrilla Marketing
    Jth, Inc. Aka Liberty Tax Service Sep 2012 - May 2014
    Virginia Beach, Virginia
    Using theories best articulated by Jay Conrad Levinson, we continually evolved and trained franchisees new and existing the proper techniques in guerrilla marketing to cost effectively market their business.• Maintained a budget of nearly $3M• Coordinated hands-on trainings throughout the U.S. with a team of guerrilla marketing experts• Implemented a nationwide guerrilla marketing tracking system with 25%+ adoption rate in the applications first year• Analyzed high performing franchisee techniques to implement into the corporate training provided internationally to all franchisees
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  • California Tax Education Council
    Director - California Tax Education Council Board
    California Tax Education Council Jan 2010 - May 2016
    Sacramento, Ca
    I represent Liberty Tax Service on the CTEC Board. CTEC governs tax professionals as well as tax educators in the state of California. I am also the Committee Chair of the Public Awareness committee. I am the Vice Chair of the Governance Committee.
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Heather Hall Skills

Tax Small Business Tax Returns Marketing Bookkeeping Budgets Strategic Planning Accounts Payable Payroll Tax Preparation Management Business Development Guerrilla Marketing Microsoft Office Microsoft Excel Budgeting Quickbooks Income Tax Corporate Tax Marketing Strategy Financial Analysis Business Planning Accounts Receivable Microsoft Word Tax Accounting Auditing Strategic Financial Planning Insurance Marketing Communications Event Planning Public Speaking Development And Implementation Of Marketing Plans Operations Management Market Research Executive Networking Marketing Management Franchising Business Business Strategy Business Process Improvement Business To Business Engaging People Strategy Web Application Design Event Management

Heather Hall Education Details

Frequently Asked Questions about Heather Hall

What company does Heather Hall work for?

Heather Hall works for Pra Group (Nasdaq: Praa)

What is Heather Hall's role at the current company?

Heather Hall's current role is VP of Operations - Claims Compensation Bureau.

What is Heather Hall's email address?

Heather Hall's email address is he****@****tax.com

What schools did Heather Hall attend?

Heather Hall attended Penn State University, Penn State University.

What are some of Heather Hall's interests?

Heather Hall has interest in Reading, Hiking, Business Development And/or Partnerships, Travel, Management Systems.

What skills is Heather Hall known for?

Heather Hall has skills like Tax, Small Business, Tax Returns, Marketing, Bookkeeping, Budgets, Strategic Planning, Accounts Payable, Payroll, Tax Preparation, Management, Business Development.

Who are Heather Hall's colleagues?

Heather Hall's colleagues are Md Abu Bokkor Siddik, Brandi Privett, Shenika Bryan, Chantel Clark, Harald C., Philip Stricklin, Walter Claybrook.

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