Heather Wilson Email & Phone Number

Remote

Statesville, North Carolina, United States

Greensboro/Winston-Salem, North Carolina Area

• Perform duties as a Complex Nurse Care Manager by coordinating and implementing education of Carolina Access II Medicaid patients on disease management, as well as, medication management and community resources, consistent with the CCNC Standardized Plan. Also collaborate with primary care providers to develop patient-centered care plans, along with goals to meet patient needs while working to ensure achievement of treatment regimen. Collaboration and communication with multidisciplinary team to achieve the best patient outcome. Active member on Employee and Safety Team, as well as, a part of the preceptor team to assist with training new nurses and social workers on the team. Knowledgeable in the transitional care process, as well as, accepting referrals from physicians and other networks. Perform in home patient assessments, as needed, to address care needs and medications discrepancies. Core trainer for new documentation system, including preparing and training front-line staff, as well as, community partners. Actively participated with senior leadership team in developing workflows for front-line staff within the new documentation system, as well as, gathering, compiling, and providing training feedback to the corporate organization.

Concord, North Carolina, United States

Master Of Science - Ms, Informatics

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse