Heba Mostafa Email & Phone Number

Dubai, Ae

Dubai

Dubai

• Exceeded annual revenue target by an average of 30% during tenure.• Built deep relationships with new clients in public sector.• Planned and executed a referral program for active customers, which led to a net increase in new clints of 55 annually

Egypt

• Managed corporate communications and product training for partners.• Collaborated regularly with the sales team, internal departments, and partners to expedite order management.• Trained partners on corporate policies with sensitivity to their unique internal purchasing and business processes.

Egypt

• Designed and implemented a strategic business plan that increased revenue by $300000 per year be achieved on a monthly, quarterly and annual basis. • Developed and implemented a sales forecast system, that dynamically calculated future sales and constraints.• Increased customers’ interest in new product lines by successfully generating ideas for sales contests.

Egypt

• Developed a growth strategy focused both on financial gain and customer satisfaction • Conducted research to identify new markets and customer needs• Built long-term relationships with new and existing customers• Developed entry level staff into valuable salespeople

Alexandria Governorate, Egypt

Pc Link is a business partner for Hp, Dell, Microsoft, Cisco, Orycal, Veeam, VMware, IBM, EMC , Symantec, APC and Kaspersky.Type of business is communications solutions, computer and Network solutions, Data center and E-business solutions.Main activities and responsibilities:• Create Customer interest in the organization's IT products. • Talk to clients and potential clients to work out the hardware and software needs of their Business. • Keep customers informed of new product developments. • Create appropriate systems for customers' needs, including software and hardware options. • Develop proposals and IT solution cost options for customers. • Manage the sourcing and delivery of products to the customer. • Provide after-sales support. • Participate in product development, marketing and client education activities. • Talk to IT technical exports, such as analysts, designers, programmers and educators. • Perform continuous updates of own knowledge of products. • collecting lists of prospective clients businesses using trade directories and internet database • updating lists of competitors' goods and services, and market conditions • visiting regular and prospective clients to establish and act on selling opportunities • assessing customers' needs and explaining the goods and services which meet their needs • promoting employers' ICT goods and services to existing and prospective clients • quoting and negotiating prices and credit terms, and completing contracts and recording orders • arranging delivery of goods, installation of equipment and the provision of services • reporting to sales management on sales made and the marketability of ICT goods and services • following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising • preparing sales reports, and maintaining and submitting records of business expenses incurred.