Cole Helton Email & Phone Number

Highland, Ca.

Takes active role in the development, planning, and management of processes and practices for new security functions to ensure alignment with San Manuel business, community goals and objectives.Takes active role in the development and implementation of a robust physical security function for the enterprise, housed within the Department of Public Safety.Responsible for the management of the Enterprise electronic access control database.Researches new and/or updated… Show more Takes active role in the development, planning, and management of processes and practices for new security functions to ensure alignment with San Manuel business, community goals and objectives.Takes active role in the development and implementation of a robust physical security function for the enterprise, housed within the Department of Public Safety.Responsible for the management of the Enterprise electronic access control database.Researches new and/or updated physical security information including, but not limited to products, protocol and standards, presenting solutions to management.Develop work techniques and ensures the Enterprise’s compliance with established professional standards, directives, approved procedures and policies, applicable federal and state regulations along with Tribal ordinances and all Indian gaming related regulations.Promptly and accurately identify situations; quickly adopts prompt, effective and reasonable courses of action with due regard to the circumstances. Handles access control questions and complaints.Manage the DSX Mobile Workstation for after-hours diagnostic, system repairs or reset.Enact user accounts for multiple information systems through granting, provisioning and de-provisioning of identities and access accounts in accordance with applicable policies, procedures, laws, regulations and accreditation standards.Manage vendor’s activities for emergency repairs of DSX/SQL system, after hour’s system failure, troubleshooting hardware and equipment issues, returning access control/alarm system to proper operating condition.Perform other duties as assigned to support the efficient operation of the department. Show less

Highland, California

Responsible for the protection, safety and security of the San Manuel Band of Mission Indians and the San Manuel Indian Casino. Provided services to the San Manuel reservation and all Tribal properties to establish a safe environment for all residents, visitors, guests, and patrons who work, live and visit the reservation, the San Manuel Casino and relating properties. Provided various services such as securing an assigned area, conducting investigations, collecting evidence… Show more Responsible for the protection, safety and security of the San Manuel Band of Mission Indians and the San Manuel Indian Casino. Provided services to the San Manuel reservation and all Tribal properties to establish a safe environment for all residents, visitors, guests, and patrons who work, live and visit the reservation, the San Manuel Casino and relating properties. Provided various services such as securing an assigned area, conducting investigations, collecting evidence, and preparing appropriate reports. Work involved enforcement of applicable laws, rules and regulations relevant to San Manuel in the role of Public Safety. Worked in partnership with the surrounding communities to protect lives, property and quality of life within and around the San Manuel Reservation. Provided essential commitment in creating the safest environment through continuous community service, training and education. Worked closely in aiding the San Bernardino County Sheriff’s Office to provide ongoing law enforcement under an existing Memorandum of Understanding (MOU). DPS served as an outstanding example of broader, cooperative, and government-to-government relationships that exemplify San Manuel as a responsive and responsible tribal government.Enforces laws, rules and regulations applicable to the State of California, Federal and Tribal Government.Secures assigned area, conducts investigations, collects evidence and prepares appropriate reports.Completes preliminary investigations by analyzing and verifying information through various investigative techniques and conversations with persons during the course of their duties.Completes written reports in compliance with departmental procedures, and makes oral reports as needed. Show less

La Verne, Ca.

-Customer Service: Transportation of individuals (including persons of high importance) from parking lots to main campus and classrooms; Respond to calls for service; Proactively assess and communicate safety concerns and maintenance issues; Open and secure buildings and offices; Lock and unlock buildings, Provide information and respond to inquiries from students, staff and visitors; Provide directions to campus locations and information related to University programs and services -… Show more -Customer Service: Transportation of individuals (including persons of high importance) from parking lots to main campus and classrooms; Respond to calls for service; Proactively assess and communicate safety concerns and maintenance issues; Open and secure buildings and offices; Lock and unlock buildings, Provide information and respond to inquiries from students, staff and visitors; Provide directions to campus locations and information related to University programs and services - Relationships and Community: Positively engage with diverse individuals and groups in support of an inclusive environment; Create positive interactions with campus community; Provide outstanding customer service to and communication with campus community; Engage in practices and behaviors that support the educational mission of the institution.-Safety and Security: Patrol the University campus to maintain high visibility to foster a safe and secure environment; Observe and report incidents and complete necessary paperwork; Enforce University rules and regulations, including the Student Code of Conduct and Penal Code laws and regulations; Investigate violations and crimes; Escort University assets; Escort persons from campus as necessary; Respond to emergency and safety concern calls (such as but not limited to medical emergencies, traffic accidents, terrorist threats, bomb threats, workplace violence, domestic violence, crime situations, including stalking, felony assault, and other various incidents); Verify credentials of persons on campus and prevent and grant entry where appropriate. Mandated Campus Security Authority under the Jeanne Clery Act- Training and Development: Participate in training and personal development courses to maintain and enhance broad expertise and capabilities in all Campus Safety functions- Emergency Operations: Serve as liaison during disasters such as fires and earthquakes; respond to hazardous materials spills, industrial accidents, and emergencies. Show less

Bonita High School, La Verne, Ca.

• Patrol the District college campus and high school to enhance the safety and protection of students, staff, visitors, buildings, grounds, equipment and other property belonging to the district.• Patrol parking lots to verify vehicles authorized to park and cite unauthorized vehicles.• Protect campus property by inspecting and checking security of doors, windows and gates.• Provide assistance to community-based police in arrests and report emergency medical situations.• Guard… Show more • Patrol the District college campus and high school to enhance the safety and protection of students, staff, visitors, buildings, grounds, equipment and other property belonging to the district.• Patrol parking lots to verify vehicles authorized to park and cite unauthorized vehicles.• Protect campus property by inspecting and checking security of doors, windows and gates.• Provide assistance to community-based police in arrests and report emergency medical situations.• Guard property against fire, theft, vandalism, and illegal entry, and may transport monies.• Assist with security at campus functions as required and open and close buildings and rooms for meetings.• Aid in traffic flow and control parking and safe movement of vehicles in parking areas.• Respond to complaints/hazardous situations and conduct investigations of reported injuries and accidents.• Respond to incidents putting students, staff, and the general public at risk or harm.• Enhance day-to-day public relations by providing information and assistance to students, staff, and the public in a way that establishes and maintains rapport with the District community.• Observe and reports potentially dangerous conditions and the presence of unauthorized persons on premises• Document work activities, including logs of shift routines, incident and accident reports.• Answer questions from students, staff and public concerning local and state laws, procedures and activities of the department. Respond to or refer disturbances according to department policy, and document. Show less

Paramount, Ca.

• Visually monitored property and premises for transients and any unusual activity.• Initiated perimeter patrols of all access points to property and to all open courtyards and stairways.• Ensured that all post equipment needed to complete a shift was in proper working condition.• Secured all common entries and doors during beginning and end of shift.• Monitored weapons’ screening lobbies within courthouses checking for all kinds of weapons and contraband.• Performed pat… Show more • Visually monitored property and premises for transients and any unusual activity.• Initiated perimeter patrols of all access points to property and to all open courtyards and stairways.• Ensured that all post equipment needed to complete a shift was in proper working condition.• Secured all common entries and doors during beginning and end of shift.• Monitored weapons’ screening lobbies within courthouses checking for all kinds of weapons and contraband.• Performed pat downs and searches when deemed necessary in order to determine if weapons are present.• Maintained a physical and deterrent presence at front entrances and throughout courthouses.• Provided a daily safe and professional working environment for county employees as well as co-workers.• Trained and secured numerous courthouses within the county in order to be more efficient and successful.• Aided and assisted personnel on how to properly utilize the x-ray machine and metal detector system.• Notified LASD and county supervisors of any and all suspicious persons and/or activity observed.• Assisted in keeping records of all illegal weapons and contraband that were not permitted/allowed entry and access into the courthouse that day.• Supervised over numerous fellow security officers within the company on a daily basis at the courts.• Worked side by side with L.A. County Sheriff personnel at courthouses daily.Conducted daily post checks on officers and co -workers within the company to ensure they carried all of the required permits and certifications on their person and that all permits were up to date and valid. Show less

San Gabriel Valley

• Maintain a friendly and professional demeanor.• Be good communicators.• Report to work on time.• Maintain a neat, professional appearance.• Understand and successfully execute Post Orders.• Manage typical issues and problems professionally.• Encourage individual, team and organizational growth.• Honor our service commitment to customers, employees and the community.• Build trust, respect and integrity in all relationships and interactions.• Review/Read all… Show more • Maintain a friendly and professional demeanor.• Be good communicators.• Report to work on time.• Maintain a neat, professional appearance.• Understand and successfully execute Post Orders.• Manage typical issues and problems professionally.• Encourage individual, team and organizational growth.• Honor our service commitment to customers, employees and the community.• Build trust, respect and integrity in all relationships and interactions.• Review/Read all pass down logs and reports of previous officer’s report.• Remain alert at all times for suspicious activity.• Maintain Daily Activity Reports documenting the status of post and surroundings hourly.• Monitor facility along with parking lot patrols.• Provide visual presence and deterrence of crime and rule infractions.• Observe and report any potential safety hazards, unusual activity and maintenance issues.• Ensure all equipment being used is accounted for and operational.• Stop all Truck Drivers coming into the facility and find out destination and purpose. Show less

Ontario, California

Accepted as a Cadet in the Criminal Justice program at SJVC, attended and graduated from Correctional Officer's Basic Training Academy with approximately 270 hours logged. STC Certification granted as well as PC 832 Firearms and Laws of Arrest Certifications. Graduated July 2013 with Associate of Science Degree in Criminal Justice, concentration in Corrections.

Certification, Educational Leadership And Administration, General

Development of Supervisory and Leadership Skills

Bachelor'S Degree, Organizational Management

Activities and Societies: CAPA Program accelerated program for adults to receive their Bachelor's Degree

Associate Of Science (A.S.), Criminal Justice And Corrections

Activities and Societies: Criminal Justice: Corrections

Bachelor'S Degree, Criminology

Activities and Societies: Intramural Sports

Education record