Hector Gonzalez Email and Phone Number

• Junior Project Manager in charge of the process of implementation of the new CRM system.• Outlined strategic plans risk avoidance and mitigation to keep projects aligned with objectives.• Interpreted critical path and actual versus planned activities to identify adverse trends and take corrective action.• Conducted project handovers to guarantee snag-free completion.

• Video remote English - Spanish medical interpreter for hospitals in the US and UK (Outstanding customer service recognition)• Promoted to account manager with responsibilities such as: staffing control, quality and assurance control (with 20 interpreters under supervision), data analyst (AP and AR).• Acted as main point of contact for over 15 accounts (US and UK hospitals, 911 US, FEMA, utilities companies, etc) providing exemplary level of service to clients, maintaining and improving relationships for future business opportunities.

• Performed administrative tasks, document management and report development for inter-departmental use.• Prepared contract drafts, purchase orders and business correspondence for team.• Used technical and detailed information to prepare comprehensive reports.Proyectos de diversa naturaleza pero mayoritariamente de medición y auscultación de obra civil.