Heet Patel Email & Phone Number

Boston, Massachusetts, United States

• Spearheaded initiatives to drive cost reductions and process optimization, resulting in a 12% reduction in operational costs across 30+ supplier relationships.• Conducted in-depth analyses using continuous improvement methodologies (Lean, Six Sigma) and presented recommendations to cross-functional teams, aligning goals and KPIs across production, supply chain, and quality departments.• Developed and maintained operational metrics, utilizing advanced MS Excel and Power BI to create performance dashboards for real-time tracking and improvement of production efficiency.• Implemented value-stream mapping and time-motion studies to identify bottlenecks, leading to a 15% increase in throughput.• Oversaw UPC generation and vendor onboarding for 15 new products, ensuring seamless data integration and achieving 100% product information accuracy across internal systems.

Pennsylvania, United States

• Managed $20M annual spend across 7 global suppliers in NA and APAC for Plastic commodity with strong exposure to injection molding, compression molding, plastic chroming & CNC machining.• Oversaw New Product Development deliverables for 25+ SKUs by streamlining DFM validations, cost to design, Quality Management, and managed Contract Review and Negotiations. • Created Sourcing strategies, and requests for proposals (RFPs), conducted Total Cost of Ownership analysis, and utilized cost comparison models (Benchmarking) to achieve Cost Negations resulting in significant savings of $0.9M. • Leveraged financial data analytics, supplier spend data, market analysis, and cost structures, to achieve a cost-saving of 300K while optimizing procurement processes.• Conducted rigorous shipment audits and filed chargebacks worth a total of $25,000 to the suppliers not compliant with the contract. • Addressed compliance issues with the suppliers in a 1 on 1 meeting without hurting the supplier relationships. • Orchestrated a successful Flow 2P event, integrating seamless material flow into the production floor for the newly launching truck series. • Led a cross-functional Kaizen project for the production floor, strategically reorganizing the racks. This initiative yielded impressive results, reducing part search time from 5 seconds to a mere 3 seconds.

Boston, Massachusetts, United States

-Resolve issues of northeastern staff, guests, residents, and interns regarding facilities, housing, access lockouts & security.-Serves as a point of contact for residents, guests, the Northeastern police department & emergency service in student residencies while utilizing a computerized electronic access control system and various alarms.-Provide customer service and address 1000+ student concerns

Mumbai, Maharashtra, India

• Implemented data-driven procurement strategies, leveraging supplier data to reduce lead times by 10% yearly and optimize cost efficiency—skills highly transferable to managing complex supply chains in biotech.• Led supplier performance management processes, using analytics to refine sourcing strategies and enhance decision-making aligned with business goals and industry standards.• Managed RFx processes and conducted complex contract negotiations for critical materials, ensuring compliance with quality and safety standards and aligning with stringent regulatory requirements. • Implemented risk management and mitigation strategies to ensure supply chain continuity for critical categories, addressing risks such as regulatory changes and supply shortages.

India

• Coordinated with internal cross-functional teams to implement ways to improve operational performance, increase yield, and decrease downtime.• Collected and analyzed data to identify potential for improvements and determine the root cause of problems, resulting in a 1.3% increase in yield in one of the units.• Conducted general maintenance, minor and major repairs, replacement of automotive parts, electronic and electrical diagnosis• Improved efficiency using 5S, Lean, and Six Sigma strategies leading to a wastage reduction of 1.3% from 2%• Interacted with customers and conducted user interviews to understand the pain points, thus increasing customer satisfaction by 15%.• Promoted to diagnosis engineering department got continued for most of the tenure of the internship period• Learned to use all diverse types of machines, industry-level diagnosing tools, teamwork, and leadership skills• Relatively faster rate of diagnosing helped us work on more number of cars, thereby increasing the overall revenue. Revenue increased by 15% in every quarter which is nearly $55,000 each quarter.

Master Of Science - Ms, Engineering/Industrial Management, 3.8

Beng (Hons), Automotive Engineering Technology, 83%

ranked 1st in the university

Vocational Diploma, Automibile, Pass (Pass/Fail)

Activities and Societies: hands on practical, making a project

Graduate Certificate, Logistics, Materials, And Supply Chain Management