Heidi Ferris Email & Phone Number

Waterford, Ct

In this recent role, I manage all payroll operations across 43 locations, governing employee payroll records, weekly and biweekly processing, and payroll inquiries for more than 2K employees to ensure the ongoing operational health and employment package competitiveness of the Waterford workforce.~ Maintained comprehensive documentation, ensuring complete discretion and confidentiality of banking, taxes, compensation, and bonus data for all employees. ~ Resolved payroll issues and inquiries, liaising with employees, managers, and leadership to quickly correct any issues. ~ Collaborated closely with Human Resources to unify and manage compensation practices. ~ Navigated diverse payroll accounts changes, opening and / or closing new accounts for properties during diverse transitions.~ Partnered with the HRIS Manager to facilitate the integration, maintenance, and update of the Ceridian Dayforce HCM platform, successfully mastering the new system to ensure streamlined operation.~ Developed and implemented dynamic payroll process streamlining initiatives.

Hartford, Ct

Governing human resources and payroll processes across Union and non-Union internal groups, I managed benefits packages, open enrollment, and Consolidated Omnibus Budget Reconciliation Act (COBRA) operations for both. Within this role, I ensured streamlined integrations of new staff, leading on-boarding, orientation, and documentation processes. ~ Administered Family and Medical Leave Act (FMLA), unemployment, and Equal Employment Opportunity Commission (EEOC) claims and reporting, maintaining comprehensive documentation of worker’s compensation records, investigations, accommodations, and Occupational Safety and Health Administration (OSHA) reporting.~ Cultivated improved cultures of engagement and dedication through strategic management and administration of diverse Associate relations programs, including surveys, service awards, performance reviews, and employee celebrations.~ Established and strengthened positive partnerships with Union leaders and stewards.~ Chaired the safety committee, partnering with the Risk Management Business Partner to strategize and roll out new programs, successfully improving the overall company safety record.

Waterford, Ct

During this time, I partnered with the Vice President of Human Resources to plan, strategize, and coordinate HR operations and road-maps. Leading dynamic recruiting and performance management functions, I navigated diverse employee relations issues, and administered compensation and benefits packages. ~ Shaped human resource and employment strategies, collaborating with senior management to align plans with big-picture corporate vision.~ Served as a trusted Ownership partner, consulting to define goals and quickly execute key operations.~ Maintained complex ADP / Ceridian databases for multiple properties, managing, preparing, and documenting highly confidential offer letters, separation agreements, and more.~ Drove employee engagement, planning and coordinating diverse recognition events and programs.

Newington, Ct

In this early role, I processed and managed payroll, Accounts Payable, and employee time-cards, ensuring top-tier accuracy and timeliness for all key employee related matters. ~ Administered 401k and HSA accounts, as well as insurance documentation and claims.~ Governed Aflac employee insurance and policy payouts, managing documentation and submission to verify regulatory compliance and accuracy. ~ Leveraged Paychex.com to complete weekly payroll processing.